Sales Engineer Technical Services

Job description / Role

Job Summary
Responsible for proactively soliciting and executing security systems sales and coordinate security systems sales activities by receiving, capturing and processing sales orders while coordinating with the Technical Services Division.
Support the Sales Manager in the preparation of the annual Sales Plan for Hemaya that is in line with its overall objectives.
Coordinate with the Technical Services Division on the security systems technical and commercial proposals to be submitted to the client.
Establish contacts with new clients and explain the various solutions and services offered by the Hemaya.
Maintain client relations and contact with potential / existing clients within various markets and keep abreast of developments within the client organizations in terms of development of their facilities and services where opportunities may arise or exist for providing security services and solutions.
Maintain up to date knowledge on the security systems technology and solutions available in the industry / market in relation to the product portfolio and its related systems handled.
Complete site surveys at client locations and brief the relevant team at Hemaya to enable them to prepare appropriate security systems technical designs and drawings to assist in the preparation of the proposals.
Prepare the security systems commercial proposal in coordination with the relevant team at Hemaya and submit to clients and conduct discussions and negotiations on the proposals submitted.
Solicit orders for security systems products and services as available within the product portfolio for Hemaya.
Participate in the negotiations with the clients in order to close the sale for Hemaya
Maintain accurate and up-to-date records on security systems sales pipeline for Hemaya.
Compile security systems sales reports and maintain other records for use in generating reports for decision making.
Keep track of customer account payment status in liaison with Finance.
Suggest and implement process to improve Sales operations.
Contribute to the excellence of service delivery to internal/external clients in order to achieve Hemayas overall mission.
Practice duties and roles in line with the authorities as illustrated in the authority matrix.
This covers the key responsibilities to be performed, but is not all inclusive. It doesnt preclude other responsibilities from being assigned and undertaken.

Requirements

Educational Qualifications & Certifications

Normally a Bachelor Degree in Electrical/ Mechanical Engineering or related field. Certification of security system manufacturers

Experience
Five years of relevant work experience in a Sales role within a Security Services Industry

KPAs
Actual Sales Against Target
Sales Growth
Proposal Preparation
Number of Client Visits
Speed and accuracy of response to queries and issues internally and externally
Internal/external customer service satisfaction

Skills
Knowledge of security systems and technologies (CTV, Access Control, Security Alarms etc..)
Security System design and drafting skills using Computer Aided Designs and softwares
Negotiation and Relationship Building Skills
Communication and interpersonal skills
Analytical, problem-solving and decision-making skills
Computer literacy: MS windows applications (word processing, excel, spread sheets)
Fluent in English and Arabic

About the Company

The multi-dimensional progression of the State of Qatar at both regional and global spheres has fostered phenomenal development of national infrastructure and diversification of business segments resulting into opportunities of human capital development, community service, and professional excellence; thus creating indigenous brands reflecting national heritage and cultural values as Qatari National Organizations. Responding to this mandate, Hemaya Security Services was established in 2005 to cater for the country's safety and security needs, integrating national human resources with global expertise. Over the years, we have progressed in the array of our services and standards resulting in organic growth and creating further opportunities of employment for wider communities, yet preserving the core concept of protecting National Assets by National Saviors, resulting in the pride of being Partners in National Protection.

As a company that is rooted to Qatari customs and ethos, we maintain our exclusivity to employ Qatari nationals at Leadership, Operational Management and as Front Line cadres; duly supported by excellent human and material resources. This unique business model at one end enhances our understanding of our clients' needs and at the other, compliments our approach to innovate bespoke solutions for each client in line with the environment, size and pace of their business.

Hemaya Security Services is making gradual progress into the Private sector in pursuit of its growth strategy while maintaining confidence of the Public sector organizations in the country. At the core of our firm, there are multiple service teams, and each of them specializes in a dedicated area of expertise. Manned Guarding is the current flagship and Technical Solutions will shape the future through our Consultancy Services whilst Cash Solutions manage the lifeline of any business using state-of-the-art resources and meticulous planning.

Vision To be the leading company in providing security services at the regional level, and participate in setting the security industry standards in Qatar.

Mission Providing comprehensive security services, while maintaining high level of competence and professionalism, in order to achieve security and stability in the state of Qatar.

Values - Exceed client's expectations - Work with team spirit - Professionalism and excellence in performance - Honesty and confidentiality - Transparency and credibility