Sales Manager - Mandarin Speaking

Job description / Role

The Sales Manager is the key link between our clients and the wider Life Sciences division members and support teams. The role is varied and extensive and the Sales Manager must demonstrate strong consultative selling skills and high levels of customer service to ensure the image of the division is held in the highest regard by the industry stakeholders.

Job Purpose
- To drive through the sales process for selling exhibition and sponsorship participation to potential clients
- To maintain existing and develop new customer relationships
- To ensure and achieve maximum revenue against set budget

Job Accountabilities
- Achievement of sales revenue/profit targets
- As set by Director, Sales and Exhibition Director
- Confirmed in the annual budget review in October each year
- Number of effective calls made per day
- Introduction of new sponsors to the event
- Providing Conference Producers with topic suggestions for each conference under the event
- Introducing sponsors and exhibitors to Telesales team for delegate sponsorship
- Provide Marketing Department with monthly sales promotion copy
- In addition - market awareness e.g. competitive events, industry trends, specific medical knowledge related to show profile

Main job functions include, but are not limited to the following:
- Drive through the achievement of sales revenue/profit targets
- Exhibition revenue target
- Sponsorship revenue target
- Continue to build strong relationships with current and potential clients both pre and post event
- Update and maintain accurate records of confirmed exhibitors/sponsors via the integrated sales system Ungerboeck
- Actively maintain realistic sales pipeline to ensure sufficient business to reach and exceed targets
- Work closely with the marketing team to ensure effective exhibitor promotion campaign
- Provide other LS departments with up to date exhibitor and sponsor information and details of their participation to use in marketing campaigns
- Involve other LS departments in direct contact with confirmed exhibitors and sponsors to improve customer experience
- Maintain and supervise individual relationships with pavilion agents as allocated
- Achieve maximum re-booking for the next event whilst onsite at current years event

Operations/Administration
- Maintain event floor plan via Ungerboeck
- Liaise with appointed accounts contact on a regular basis to monitor invoicing and payment status
- Assist in payment collection as deemed necessary
- Liaise with appointed operations contact on a regular basis
- Provide weekly reports of current sales and future pipeline against budget target
- During an event provide on site management and support to customers/clients/other staff members etc

General
- Continually monitor and research the market
- Identify and attend competitive events where appropriate
- Database clean and build working closely with event marketing team
- Perform any other duties commensurate with the grade and level of responsibility

Requirements

- Educated to secondary standard (UK GCSE or equivalent)
- Significant experience in a sales role
- A demonstrated successful sales record of high value sales activity.
- Full understanding of event sales cycles
- Computer literate and proficient in the use of Microsoft Word and Excel
- Commercial awareness
- Attention to detail
- Speaks fluently and writes clearly in English to both individuals and groups
- Numerate

Desirable
- Spoken Arabic
- Awareness of exhibition production
- Experience of growing and developing new markets and products
- Tele-sales or Exhibition sales background
- Related industry knowledge

Key Competencies
- Effective communication at all levels internally and externally
- Trustworthy and discrete with sensitive information
- Positive approach to team building
- Effective negotiation skills
- Remains calm and approachable under pressure
- Flexible and adaptable
- Ability to work under pressure and within changing priorities and deadlines
- Customer focus
- Decision making
- Results driven
- Attention to detail and accuracy
- Planning and organising
- Ability to multi task
- Interpersonal skills
- Time management

About the Company

“Great vision without great people is irrelevant, a Company’s growth potential is limited by its ability to attract enough of the right people” - James C. Collins in Good to Great.

As talent shortages grow more acute and online platforms are giving employees new mobility while allowing competitors to poach top performers more freely, managing people become a much higher strategic priority.

HR need to help increase revenue and productivity while lowering talent and HR costs to ensure profit margins don\'t get eroded. Companies need to rethink people strategies, HR processes, organizational structures, workplace flexibility and human capital deployment.

To win the war for talent in the new era, deploying the same strategies is a sure way of losing, at JC & Partners we help Companies find total HR solutions that improves the bottom line while our diverse team remove cultural misunderstandings and inefficiencies so you can grow and expand your business more effectively by having the right talent for your business.