Job closed
Ref: HP698-9805
Job description / Role
Al-Futtaim is regarded as a pioneer in the Gulf region's Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.
A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world's most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.
Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, AF Motors also holds exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.
To provide full back-up support to these world-class franchises, AF Motors have an established network of showrooms and service & parts centres throughout the UAE.
Reports to: Head of Corporate sales
Direct Reports: 4
Department: Corporate Sales
Location: DFC Head Quarters
Job Purpose:
To lead the sales effort in the corporate Sales Department and be the deputy to the department manager. Provide sales support and ensure administration and logistics support is smoothly delivered leading to increased sales and margin and increased customer satisfaction and retention.
Description of the Accountability
* Reporting & assisting directly to the Head of Corporate , on all daily Corporate sales activity.
* Assisting the BSM with weekly forecasting.
* Managing working shift and reporting any absentees.
* Assisting the NSM to manage, guide & coach the sales team to the AFM sales process.
* Conduct sales meeting in the absence of the NSM.
* Monitoring sold units from order to invoice & delivery, including stock aging.
* Assisting the NSM to comply to AFM process for tagging & de-tagging of stock.
* Maintaining professional working relationships with all AFM outlets.
* Identify sales of individual stock for availability keeping the sales team up to date and informed.
* Assist in handling all customer complaints to a satisfactory conclusion.
* Negotiate with largest Bulk accounts to secure sales volume, mix and margin each month. * Ensure retention of and development of our existing customers by providing best in market customer service and support (ensure Bulk salesman quickly respond to and follow up all sales enquiries to meet critical Bulk buyer time frames) and competitive pricing. Explore opportunities to grow the Bulk business.
* Familiar with procedures for handling international business such as Shipping InsuranceBank transactions and LCs.
* Ensure all corporate team members adhere to all department systems, procedures & policies, specifically duty drawback. Monitor duty draw back & ensure claims are completed for each unit and that the corporate team stay updated on changes in customs procedures that are then reflected in the SOP.
Job Context:
The Job holder reports directly to the National Corporate Manger - Corporate Sales Department. The Corporate Sales department sits within the Sales & Marketing Division and represents over 20%of all AFM sales.
Requirements
Minimum Qualifications and Knowledge: Graduate certificate
Good knowledge of MS Office products
Minimum Experience: 8+ years sales experience, including exposure to Export sales within the GCC region.
Job-Specific Skills:
* You should be goal driven & consistently achieving all your required Sales Targets.
* Excellent communication skills.
* You will have strong customer relation skills & have the ability & confidence to resolve customer complaints.
* Be a strong leader & have the ability to plan & have good time management skills.
* You must have SAP & good PC Skills.
* Hold A UAE driving license.
Behavioural Competencies:
Adept at using effective communication and influencing skills to gain commitment and support from a wide range of stakeholders Self-motivated, resilient, enthusiastic and passionate about the brand Project management experience to deliver performance improvement or change team player and strong leadership experience.
About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.