Sales Supervisor

Job description / Role

- To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
- To assist the Sales Manager in revising and implementing the sales strategies plans.
- To assist the Sales Manager in generating sales opportunities by identifying appropriate business targets.
- To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers.
- Supervise the shift that you are scheduled
- Assist Sales Manager by completing all assigned duties.
- Clean up stations and facilities throughout shift and ensure bathroom products are adequately stocked.
- Handle customer issues, resolution and communicate escalated issues to the Sales Manager.
- Supervise Sales Representatives.
- Assist with sales rep questions, concerns and product/service questions.
- Create reports showing Sales %, install %, adherence, and attendance etc.
- Make sure all employees adhere to company policies and procedures (example: dress code, eating food at station, cell phone usage, etc.)
- Deliver positive feedback, Employee Rewards and Customer Recognitions to employee.
- Communicate all employee relations issues, concerns, and incidents to Sales Manager.
- Monitors calls, provide feedback to reps and assist reps on sales %, install %, and quality assurance goals.

Requirements

- Bachelor's Degree
- Minimum 2 years of Experience in sales
- Arabic speaker preferred
- Candidates with Driving License
- Experienced in working in KSA market
- Experienced Working in FMCG Industry

About the Company

EMR NETWORK is the foremost provider of recruitment solutions to corporates, family groups and government institutions across the emerging markets. EMR is geared to provide organisations with market leading talent in the form of people; their most important asset. In parallel, EMR is a trusted advisor to individuals, providing life-changing opportunities.

EMR is one of the emerging markets fastest growing professional and specialist recruitment consultancies. EMRs consultants focus on permanent recruitment solutions, exclusively by a specific industry sector or function. As a consequence, our consultants provide real-time market data to individuals and businesses, enabling them to be reactive and competitively placed. In short, EMRs solutions enable businesses and individuals to make a real difference.

With significant reach to countries across the Middle East, Africa, South America, Asia and Asia Pacific, EMR spans across 28 countries across most industry sectors.