Sales Support Executive – FAMCO

Job description / Role

FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.

FAMCO has operations in Dubai, Abu Dhabi, Al Ain & Ras Al Khaimah. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.

FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.

We are looking to recruit a Sales Support Executive to joining our Dubai office.  
The primary role and responsibility of the selected candidate will include the following

Day to day responsibilities

* Attend all incoming calls and coordinate/transfer to concerned person
* Maintain proper filing for all branch documentation
* Provide back-office support to sales team

Customer Service

* Must continually exceed the expectations of internal and external customers.

Procedures and policies

* Must ensure that FAMCO quality performance standards are adhered to
* Protect Company's assets and properties
* Strict compliance of accurate documentation

Personal Specifications
Job holder must be highly organized and focused. Team-oriented individual who understands and anticipates team requirements and needs. Open and approachable in his/her attitude. Friendly personality with sound understanding of cultural differences within the team
Key Areas

* Organization
* Liaison/facilitation
* Administration

Requirements

The selected candidate for this role will have the following qualifications, skills and attributes

* University Degree / Diploma in Administration
* Interpersonal skills
* 2-3 years experience in an administrational support role
* Relationship management
* Team oriented

 Special Job Knowledge/Skills:

* ISO9001
* ISO 14000:2004

Computer knowledge

* MS Office, Outlook, SAP

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.