Sales and Soft Skills Training Specialist - FAMCO

Al Futtaim Group

Dubai, UAE

Ref: HP698-10308

Job description / Role

Employment: Full Time

To provide Sales, Soft Skills, Parts and Staff Development as required by the divisions (including customer training), using knowledge of the effectiveness of methods such as classroom training, demonstrations, train the trainer, meetings, conferences, and workshops.

KEY ACCOUNTABILITIES:
- Hands on delivery of FAMCO Sales Training programme and assessment of Sales competencies.
- Develop and produce materials for use by learners and trainers including Trainers Guide containing all schemes of work and lesson plans.
- Support the Co-ordination and monitoring of all distributors training. To attend Brand/Product specific training events and cascade information obtained.
- Identify and respond to opportunities for new programme offerings and expansion of existing programmes and services to meet business goals
- Develop and implement competence testing programmes to establish skill levels of existing staff and identify training needs
- Contribute to the analysing of standard competence reports, operational non compliance and execution of structured action plans.
- Ensure active promotion of staff and customer engagement activities.
- Conduct on-going site visits in relation to training needs analysis.
- Complete on-going Self-assessment of training programme content and delivery, to promote continuous improvement.
- Establish competence requirements for recruitment. Full competence assessments to be carried out on all new starters prior to end of probationary period to assist Line Managers.

Requirements

- Bachelors degree or equivalent in Education, Management or Engineering
- Knowledge of adult learning processes, instructional design techniques, best practice learning tools and evaluation methodologies
- Minimum of 5 years related B2B sales training experience and 7+ years of sales management experience preferably in the Automotive Industry
- Advanced experience delivering sales development solutions using a variety of delivery modalities including video, online learning, social media, on-the-job and manager-led learning
- Demonstrated ability to successfully develop and deliver training programs utilizing skills in programme design & development, and training technologies

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month