Ref: OP335-21
Job description / Role
- Responsible for successful implementation of Business plan and in achieving the planned results.
- Builds business by identifying and selling prospects; maintaining relationships with clients.
- To ensure that the Credit policies of the Company are strictly adhered to and that all related risks are eliminated or minimized. To ensure timely collection of debtors.
Requirements
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
- Sells products by establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Customer Relationship Management: To visit key existing Customers regularly and involving Superiors as part of CRM, to ensure their retention and to obtain more business from them.
- Contributes to team effort by accomplishing related results as needed.
- To ensure that Credit Policies are adhered and Debtors accounts are reveiwed on a regular basis and debts are collected as per the agreed Credit Terms.
- Customer Complaints Resolution: To handle Customers Complaints in coordination with the Customer Service and Operations Department.
- Risk Management: To ensure that Company is not exposed to avoidable risks.
- To coordinate in a harmonised way with the Accounts Department to ensure the mutual requirements and interests are served well.
- To identify most suitable overseas agents and to play an active role in negotiating special rates and tariffs from them and other Shipping and Airlines Carriers and other Service providers.
- To carry out any other duties and responsibilities assigned by the Head of Sales, General Manager or his Superiors.
About the Company
We combine the skills of our staff with core values that reflects what is important to as an organisation. These are not values that change from time to time or person to person, but rather the underpinning of our group culture. They form the soul of each of our companies.We believe they empower us to enrich people's lives by offering them value added services that surprise and delight.
PASSION FOR EXCELLENCE Excellence is not a destination but a never ending journey. For us, every milestone is a new benchmark. Every challenge we face is an opportunity to excel. Every achievement is a step to greater heights.
INTEGRITY IN EVERYTHING WE DO Integrity has to be the heart of every single transaction and relationship. A framework of trust enables the smooth and transparent conduct of all business operations and is the bedrock on which institutions are built. It is something we pratice everyday.
COMMITMENT TO ALL STAKEHOLDERS Sound judgement and discreation is crucial to protecting our investments and reputation. Our customers are the lifeblood of our business. And only by satisfying them first we have the opportunity to satisfy the needs of our other stakeholders.