Senior Branch Manager – Orient Insurance

Al Futtaim Group
Dubai, UAE

Ref: HP698-4634
Al Futtaim Group

The Role

The Role

Orient is an Al-Futtaim company, considered a leader in the regional insurance market with representation in the UAE, Oman, Egypt and Syria, and the only company in the Middle East that carries a combined ratings A Excellent from A.M. Best and A (strong) from Standard and Poor's.
Orient is also accredited with ISO 9001 Quality Management Certification.  The company believes in a well structured transparent corporate culture, highly professional standards and intergrity, clear strategy and employee empowerment.The duties and responsibilities for this role are:

*Produce the required volume of Insurance Business from the designated area in order to achieve or exceed the assigned premium and operational objective.

*Conduct risk surveys and prepare appropriate reports in order to assess and verify the feasibility for acceptance or rejection of any proposed business.

*Review, process and settle claims fairly and promptly consistent with the policy terms as well as ensuring customer satisfaction.

*Plan and systematically implement all Administrative actions for the effective functioning of the Branch in order to ensure that the related expenses are contained within the approved budget.

*Train, motivate and develop the Supervisors / Staff in order to enhance their individual performance and achieve the designed commercial and operational objectives with efficiency and high standard of professionalism.

*Collect and collate Business and Market conditions related data to prepare reports and formulate appropriate recommendations for Managements' information and appropriate decision making in order to counter competition and retain/increase market share of the business.

*Supervise and carefully monitor the processing of policy documents, claim settlements and all other business related transactions in order to ensure strict compliance with the guidelines and procedures to avoid losses and risks.

*Plan, analyze and develop appropriate marketing strategies and actions in order to secure new/additional business and enhance profitability and market share.

*Maintain a systematic anf efficient Records Maintenance System to ensure accuracy of records and facilitate prompt retrieval for reference and use when required.



To be successful in winning this role, you must have the following skills and experiences:

* Holding a relevant university degree or general insurance qualification
* Must have 10 to 12 years of work experience, at least 4 years of which is in a Senior Managerial position in a Commercial environment.
* Excellent leadership and managerial skills
* Excellent Sales / Marketing ability
* Must have a good negotiating skills and analytical ability.

About the Company

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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