Senior Business Analyst
ReThink Recruitment
Dubai, UAE
Ref: KP380-211
ReThink Recruitment

The Role


The Role


My client is looking for a senior Business Analyst with experience in Leisure and Agency.

The ideal candidate is able to analyze customer business strategies and plans, processes and practices as well as industry trends and make recommendations in quantifiable terms on where IT system changes could produce benefits such as reduction in unit cost of operation, enhanced productivity and improved decisions

Job Description:

- Provide a consulting service to the business by utilizing domain expertise and recommend initiatives where Emirates IT could add value through high level enterprise information management and business intelligence solution design.
- Understand the business strategy and work with the Business IT Manager (BITM) to develop initiatives and present them to decision makers within the customer business unit.
- Solicit and evaluate business requests to determine cost feasibility research and identify options and recommend solutions that best serve business needs across the enterprise.
- Monitor changes in the IT domain and in the customers' business environment. Regularly and proactively review how these changes might impact Emirates IT's ability to improve its services. Liaise with relevant IT departments to ensure that changes in customers' business landscape is reflected in the overall business architecture technology and applications
- Oversee the analysis done by Business Analysts as they capture and document business objectives and functional requirements and translate them into requirements and solution definition documents as per QMS for system solutions in a comprehensive, meaningful and well-structured manner. This includes ensuring that the proposed business solution will deliver the expected benefits. Ensure that the end product aligns with business strategy.
- Oversee the production of the logical systems design (detailing business information flow/process) for a proposed solution. This includes detailed business use cases, system use cases, entity relationship modelling, function hierarchy diagramming and process modelling, function to entity mapping and attributing the entities etc. as appropriate to the methodology being used.
- Interfaces with external customers to drive sales leads to completion by demonstrating knowledge of Mercator products to enable closure of sales contracts.
- Provide inputs to Sales and Market Development initiatives, such as
- Requests For Proposals/Requests for Information
- Application demos, presentations and pre-sales related workshops
- Business cases and proposals
• Set clear and consistent performance objectives, implement performance management and development plans to ensure standards of performance and productivity are achieved and maintained enabling a high performance culture.

Requirements


Requirements


- 8+ years in Information Technology Development
- 5+ years in Transportation and Leisure with a preference towards the following
- Inbound Tour Operating or Outbound Tour Operating
- Travel Agency or Online Travel Agency

Must have a sound working knowledge of the following:
- Global Distribution Systems (GDS), such as Sabre, Galileo, Amadeus, & Worldspan
- Supplier Adaptors, such as PASS and OpenJaw
- Airline International Fares and Ticketing
- Online Payment Transactions and Payment Gateways.

Must have extensive knowledge in the following E-Commerce Concepts:
- Merchandising
- Online Campaign Management
- Cross-Sell/Up-Sell
- Dynamic Packaging
- Affiliate Management
- Caching Principles
- Lead Pricing
- Yield Management

About the Company


About the Company


ReThink Recruitment is a full service business and technology recruitment consultancy that does things differently. We service resourcing needs across all industry sectors and for any size of company, from single permanent placements for SMEs to large contractor outsourcing projects for global corporations.

Whether you work in the commercial or public sector, our recruitment experts will give you honest advice and deliver results on time and on budget. We're not like other recruitment agencies and we’re confident that you will prefer our way.

This Position is closed or expired