Ref: NP951-15
Job description / Role
Regus is the World's largest provider of workplace solutions, offering the widest range of products and services which allow individuals and companies to work however, wherever, and whenever they need to. Although we operate in over 100 countries, 900 cities and 3000 locations, we still think of ourselves as a high-growth start-up - and we're still expanding rapidly. In fact we're opening over one new centre every day, achieving over 20% growth in just 1 year.
We've been pioneering the industry for over 25 years, and we're innovating more than ever. Our customers can now find us in airports, railway stations, motorways, retail parks, libraries and universities. Our mission is to keep them connected and productive, wherever business takes them.
Many of the Worlds' leading brands, such as Google, Cisco and BMW, have grown with Regus. Every day, we help hundreds of thousands of people across the World stay flexible, and stay productive - so they can focus on doing their best work.
We're looking for customer focused team leaders, on a part-time or full-time basis, with the drive, energy and passion to deliver a fantastic service to our clients.
As a Senior CSR you will lead the customer service team, deputise for the General Manager and be instrumental in the running of your business centre. From delivering staff training, managing client relationships and ensuring accurate financial management, you'll be assisting our clients and guests and be part of a team that continually looks to improve our customer experience.
Requirements
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.
We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results we will give you the opportunity to build a rewarding and successful career.
About the Company
Regus is the world's largest provider of flexible workplaces. Over a million customers a day benefit from our locations spread accross almost 100 countries. With our ever expanding range of innovative products and services we enable people to work their way whether it's from home, on the road or from an office.
Regus is a global organisation with more than 1500 business centres across some 600 cities. We were founded in Brussels in 1989, are currently headquartered in Luxembourg and our shares are listed on the London Stock Exchange.