Senior Key Account Manager - AFM HO

Job description / Role

Al-Futtaim is regarded as a pioneer in the Gulf region's Automotive industry and encompasses every aspect of the Automotive business; from passenger and commercial vehicles and construction equipment sales and service, to used car sales and rental and leasing.

A comprehensive network of showrooms and service centres covers the UAE and Gulf region providing customers with convenience, choice and the highest standards of after sales service. Al-Futtaim represents some of the world's most popular and desirable automotive brands including; Toyota, Lexus, Hino, Honda, Volvo, Chrysler, Jeep and Dodge.

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoys undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, AF Motors also holds exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

To provide full back-up support to these world-class franchises, AF Motors have an established network of showrooms and service & parts centres throughout the UAE.

Location: Abu Dhabi
Reporting to: Financing Solutions Manager

We are currently looking to recruit a Senior Key Account Manager to join Al Futtaim Motors Head Office, namely Toyota Corporate Sales Financing Solutions department. The incumbent will be responsible for establishing and maintaining close liaison with Toyota Corporate Fleet Accounts through financing solutions and relationship management for the profitable growth of the Fleet, Government and Rental channels with a specific focus to sell leasing and sales financing solutions in an integrated manner to the corporate vehicle sales and servicing.

Subsequently, to assist Corporate Sales Team and After Sales Team in pursuit of incremental vehicle and servicing sales. To maximize all lease and car rental opportunities to ensure the sales goals and targets in respect of revenue and volumes and increase customer satisfaction and retention trough trade life cycle management. To achieve profitable business transactions and capitalize on new areas of business opportunity while mitigating risk.

The key accountabilities will include:

Plan personal sales strategies for leasing and rentals and achieve personal sales targets in a consistent and competent manner: income and volume of sales generated. Achieve own sales quota.
Understand customers businesses and anticipate their requirements through a consultative selling process. Develop customer relationships by providing the customers with expertise in identifying their vehicle and financial needs and the development of leasing and sales financing solutions offered to the fulfilment of these needs. Investigate and evaluate solutions which meet the customer's organization requirements.
Actively source business from prospects and follow up on sales leads within the designed market segments.
Provide customers with accurate and timely information on leasing and sales financing solutions offered and reveal the benefits affecting their business.
Ability to differentiate from the competition through the delivery of a responsive and proactive relationship management service and to engage with clients at both a strategic and transactional level.
Compliance with and management of sales suitability risks and requirements
Proven level of business acumen and commercial awareness including economic, cultural, procedural and regulatory issues in leasing and vehicles sales financing. Maintain and develop corporate image and reputation.

Requirements

Minimum Qualifications and Knowledge: Graduate level

Minimum Experience:

* Minimum 2 years' experience in a similar position in a vehicle fleet financing / leasing / rental company / dealership / corporate banking auto loans
* Strong UAE/GCC sales background preferred
* Arabic language is a must

Job-Specific Skills:

* Excellent communication, presentation and interpersonal skills, with a particular emphasis upon networking, inspiring, influencing and negotiating in dealing with customers and colleagues
* Proven ability to innovate and deliver creative and flexible customer solutions
* Excellent motivation and leadership skills
* Ability to effectively plan and organize, with tenacity to drive through sales results
* Good cultural awareness and business acumen

Behavioral Competencies:

An enthusiastic team player
Flexibility
Integrity
Proactive

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.