Senior Manager - CRC

Job description / Role

Job Details

Department: CRC
Grade: 6
Reports To: CDU Head MENA

Job Description

BAU Responsibilities
* Management and supervision of assigned CIC documentation portfolio on an end-to-end basis, including:
* Ensuring that documentation preparation, review and perfection activities are performed in accordance with the requirements of the Global CRC Departmental Operating Instructions and relevant Country Addendum as amended from time to time.
* Ensuring that all credit documentation is properly perfected prior to drawdown of facilities thereby protecting the bank against possible financial loss.
* Ownership of strategy, capacity planning, policy implementation, DOIs and assurance.
* Review processes and drive standardization and automation of processes and provide inputs / support to the Group on standardisation / automation initiatives. Manage post-launch activities to ensure that initiatives are properly implemented, consistently interpreted, understood and applied.
* Implement synergies within the function and liaise and cooperate with other operations units to maintain the best interests of the Bank regarding credit documentation and related processes.
* Perform the financial planning and budgeting for the function.
* Encourage and embed a culture of Compliance and ensure that all staff members are aware of the relevant Group Polices, and procedures and controls are in place and actually followed by all staff.
* Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.

Risk Management
* Maintain a state of audit-readiness throughout the function at all times, and manage internal and external reviews and Audits.
* Provide assurance that the DOI and R&R implemented are being effectively executed and adhered to.
* Ensure EAR documentation reviews are completed within stipulated timelines.
* Prevent occurrences of near misses or operational losses arising from ineffective credit administration, documentation and governance processes and controls.
* Identify, assess and escalate (where required) process risks, and ensure necessary mitigants are in place.
* Participate in development and improvement of departmental guides and process notes.
* Drive consistency in work practices and approach across the team as a whole.
* Support Operational Risk Management framework through:
* Submission of KPI and KRI figures to the Group within stipulated deadlines
* participation in assessment of Key Control Standards,
* reporting of operational risks and losses in Phoenix.
* Escalation of material issues functionall and to the SORO
* Ensure that assigned direct reports provide accurate and timely data for MIS to monitor performance.
* Participate fully and promptly in the provision of information for MIS reporting purposes.
* Participate and contribute to initiatives aimed at improving MIS quality from the Unit.

Stakeholder Management
* Develop a close working relationship with all key stakeholders including CIC, Credit and Legal.
* Deliver, and ensure that all assigned reports deliver, services to stakeholders in a clear, concise and efficient manner in accordance with agreed Service Standards.
* Provide clear & timely response to stakeholder inquiries (both internal & external).
* Provide effective communication of the function's DOI to stakeholders, ensuring understanding and adherence and drive up communication standards and relationships between team members and relevant stakeholders.

Requirements

Knowledge and Skills

* At least 5 years of functional experience in Credit Documentation, Credit Administration and Risk.
* Good knowledge and grasp of the Bank's CIC and Commercial Clients business and related policies, and the applicable regulatory framework governing CRC activities.
* Broad understanding of financial services , infrastructure MIS and operational processes.
* Strong leadership qualities, with the ability to motivate and lead teams in changing & challenging situations.
* Strong analytical, engagement and communication skills, and the ability to command the respect at all levels.
* Ability to make independent decisions with a strong sense of empowerment.
* Ability to work with multi-cultural teams in an effective manner.
* Skills in project management and process improvement.

Closing Dates

The closing date for applications is 14/09/2014. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximize their personal potential.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.