Senior Manager - Projects & Customer Service

Networkers International

UAE

Ref: HP977-1962

Job description / Role

Employment: Full Time

Our client in the UAE specializes in the supply of piping systems to various Industries across the GCC and globally.

Due to recent expansions, they are now looking to employ a Projects & Customer Service Manager, to assist in the successful completion of company objectives and effective project execution in the Middle East.

Responsibilities:
- Develop and apply professional practices and techniques to lead GCC Projects Teams in meeting schedule, reducing cost and risks to ensure satisfied customers
- Develop good relations with customer and end-users by understanding their needs and supporting their goals in projects execution.
- Report the critical issues related to customer satisfaction and the remedial actions taken
- Monitor and control project process and act for any deviation contractually and financially
- Plan forecasted projects to identify the required resources
- Liaise with department managers and support personnel to enable project completion to time, cost, scope and quality including sales, planning, production, site, finance, accounts and technical scope

Requirements

- Minimum 15 years Project Management experience , ideally within an industrial manufacturing company or related environment
- Knowledge of piping systems/valves/pipelines/mechanical equipment essential
- Familiar with engineering processes for mechanical products and systems
- Contracts and commercial knowledge related to projects and sales
- Must have Engineering background, with a Bachelor Degree in Mechanical Engineering preferred
- PMP Certification or Further Academic qualification highly desirable
- Auditing Certification also highly desirable

About the Company

Networkers is a global recruitment consultancy helping unite job-seekers and hiring companies across the technology industry. Since Networkers was established in 2000, the business has grown considerably and we have consistently proven our ability to connect the right people with the right roles in the right businesses around the world. What makes us unique is our ability to offer a local service on a global scale. From our 14 offices spanning across four continents, we are able to recruit in more than 130 countries.

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Project Assistant salaries in UAE

Average monthly compensation
AED 5,000

Breakdown available for industries, cities and years of experience