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Job description / Role
Senior Operations Manager - BHS - Kuwait
BHS is one of the UK's leading high street brands, with other 90 international franchise stores, providing customers with a great range of fashion choices for the whole family and stylish options for the Home. We are a business on a mission: to change the face of our stores and get customers really excited about what we can offer. We are launching a fantastic new concept with new and improved stores, changing the face of shopping one store at a time. In order to support this exciting new concept we are looking for talented individuals to join us. BHS is the ideal place to develop a career you can be really proud of. We will give you every opportunity to show off your talent, inspire our customers and become everything you ever wanted to be. And as someone who takes real pride in their work, you'll fit in perfectly with a company that believes nothing is too much trouble for its customers. Be part of the change and take your first st
ep to a successful career in BHS.
The Role:
As a Senior Operations Manager you will be responsible for leading a team of Operations Managers and/or Area Managers to seek opportunities and initiatives that result in the achievement of the business plan. The Senior Operations Manager is responsible for all operational aspects of brand, marketing and visual impact across a market.
Responsibilities include:
* Driving and delivering sales performance and profit return
* Managing manpower performance and development
* Monitoring conditions and trends within the local market
* Driving and optimising Brand Store Operations
* Taking ownership for the success of new store openings.
Requirements
* Senior management experience with a multi-site retail brand
* Educated to degree level or equivalent
* Experience of managing across a wide geographical area
* The ability to identify and deliver initiatives to enhance business and increase sale
* Experience of managing sales objectives and operational costs in line with an agreed business plan
* International experience would be an advantage.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.