Senior Operations Manager - Express

Alshaya

Kuwait

Ref: GP435-3331

Job description / Role

Employment: Full Time

Express is a specialty apparel and accessories retailer of women's and men's merchandise, targeting the 20 to 30 year old customer. Express has over 30 years of experience offering a distinct combination of fashion and quality for multiple lifestyle occasions at an attractive value addressing fashion needs across work, casual, jeanswear, and going-out occasions. Express currently operates more than 600 retail stores, located primarily in high-traffic shopping malls, lifestyle centers, and street locations across the world, as well as 12 stores in the Middle East. Being one of the world's best retail fashion brand takes innovation, creativity, passion and commitment. Join us and help create the future of fashion. We're the place you should look when it comes to rewarding careers in fashion... careers that are uniquely Express. Express is all about helping people find the perfect fit - whether that's the clothes and accessories we
offer our customers, or the exciting careers we provide our Associates. We offer incredibly rewarding careers in our retail stores and at head office. You'll find a corporate culture that values innovation, self-expression and performance. We offer top-notch employment benefits and the training and support you'd expect from an industry leader. Possibilities: Our past is impressive, but our future is even brighter - thanks to talented people like you.

The Role:

The Senior Operations Manager is responsible for leading a team of Operations Managers and/or Area Managers to seek opportunities and initiatives that result in the achievement of the business plan. The Senior Operations Manager is responsible for all operational aspects of brand, marketing and visual impact across a market.

Responsibilities include:

* Driving and delivering sales performance and profit return
* Managing manpower performance and development
* Monitoring conditions and trends within the local market.

Requirements

You will have/be:

* Senior management experience with a multi-site retail brand
* Educated to degree level or equivalent
* Experience of managing across a wide geographical area
* The ability to identify and deliver initiatives to enhance business and increase sales
* Experience of managing sales objectives and operational costs in line with an agreed business plan.

International experience would be an advantage.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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