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Job description / Role
Founded in Sweden in 1947, H&M has grown through offering fashion and quality at the best price to over 3,000 stores in 53 markets today, making it a truly global fashion company. H&M's presence can be felt on the high streets of Europe, Asia, North America, Middle East & North Africa. The MENA region currently covers 10 countries and 83 stores and is still growing. H&M is an ever evolving brand that offers a broad and varied range of fashions for the entire family. Our collections are extensive with new items arriving in store everyday offering our customers change and choice every time they visit. This is an exciting and fast paced environment requiring energetic individuals with a passion for fashion and customer service.
The Role:
The Senior Operations Manager is responsible for leading a team of Operations Managers and/or Area Managers to seek opportunities and initiatives that result in the achievement of the business plan. The Senior Operations Manager is responsible for all operational aspects of brand, marketing and visual impact across a market.
Responsibilities include:
* Driving and delivering sales performance and profit return
* Managing manpower performance and development
* Monitoring conditions and trends within the local market
You will have/be:
* Senior management experience with a multi-site retail brand
* Educated to degree level or equivalent
* Experience of managing across a wide geographical area
* The ability to identify and deliver initiatives to enhance business and increase sales
* Experience of managing sales objectives and operational costs in line with an agreed business plan.
International experience would be an advantage.
M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.
Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.
Requirements
You will have/be:
* Senior management experience with a multi-site retail brand.
* Educated to degree level or equivalent.
* Experience of managing across a wide geographical area.
* The ability to identify and deliver initiatives to enhance business and increase sales.
* Experience of managing sales objectives and operational costs in line with an agreed business plan.
International experience would be an advantage.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.