Senior Performance Management Specialist

Job description / Role

The Senior Performance Management Specialist is responsible for liaising between employees and the HR Department to try and reduce staff turnover and increase communication, adhering to companys policies and Local Labor Law

Key Accountabilities
- Conduct assessment centers, develop Personal Development Plans (PDPs) and assess progress.
- Support, coach and provide employees and managers with professional advice on HR issues, and ensure that HR policies and practices are properly implemented
- Initiate and maintain an open communication channel with employees and managers; provide consultancy services to Human Resources Manager, Brand Manager and Country Manager when employees are promoted
- Perform field visits on regular basis and address HR issues with managers by coaching and providing advice on areas of improvement
- Review HR policies and procedures and recommend enhancements to the Group Learning & Development Department
- Supervise the performance review process by ensuring proper implementation of the system, advising managers, and providing coaching sessions when necessary
- Conduct seasonal studies on different HR metrics such as company turnover, probationary success, disciplinary actions, promotional rates and employee satisfaction survey; generate and analyze related reports and suggest action plans accordingly
- Implement and maintain Disciplinary action Matrix in line with applicable policies and procedures and labor law
- Conduct Exit Interviews for leavers; generate and analyze reports related to separations
- Assist in the identification of high potential employees in order to create a pool of talent, and coordinate with the Training & Development department for their development needs

Requirements

- Coaching certification is a plus
- Bachelors Degree in Psychology or Human Resources
- 3 years of experience in a related field
- Fluency in English
- Proficiency in MS Office
- Strong understanding of HR services and Local Labor Law

Competencies
- Developing and Motivating Others
- Communication Skills
- Cultural Awareness
- Customer Focus
- Decision Making
- Relationship Building
- Self - Development

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.