Senior Products Manager

Job description / Role

One of my clients, a large Telco operator in Afghanistan, is looking for a Senior Products Manager with prior experience in working with Telco Operators.

As part of the Product team, this position will contribute to the rollout of new products from the concept to the post-launch phases.

REPORTING RELATIONSHIPS

This position will report to the Marketing Director.

SUMMARY OF JOB

The Product team is responsible for launching new products to the market and managing existing products portfolio to achieve maximum efficiency for both customer satisfaction/loyalty and achieving desired business results.

As the product manager, this position will have the following responsibilities and objectives:

PRIMARY JOB RESPONSIBILITIES

Supervision of product team, including all VAS and Data.
Provide educational opportunities to product team to expand their scope of responsibility.
Actively participate in team decisions and provide recommendations for improvements.
Creation of targets for all team members and guidance for achieving the same
Training of new and current staff and providing them mentorship and stimulating their growth within the company.
Development of Strategy for Products and roadmap development.
Execution of strategy in cooperation with cross functional teams.
Participation in various cross functional teams within company in order to deliver company goals.
Presentation of product strategies to investors and board members.
Work with legal and local authorities on creation of new regulation for new technologies and products in the market.
Identify opportunities for new products.
Prepare functional requirements and contribute to Product RFPs.
Participate in vendor selection process.
Coordinate tasks between different departments to deliver product per the project plan schedule.
Lead team in preparation of deliverables: business case, revenue forecast, product presentations, market research, marketing communication and customer care briefs, sales training, test plans, functional product specifications, project plan, etc.
Monitor product performance and analyze usage.
Proactively recognize bottlenecks and potentials for improvements.
Meet revenue targets by launching promotions, enhanced functionality, etc.
Interdepartmental coordination – support sales with proper tools to close the sale and keep the customer satisfied.
Establish roadmaps and forecasts for a specific product based on market trends.
Customer orientation – understanding customer lifecycle and anticipate/recognize needs.

Requirements

EXPERIENCE AND EDUCATION REQUIRED FOR THIS POSITION

University degree, preferably in Economics, BBA, BSc.
3-5 years of experience in marketing, project/product management.
Experience in customer relationship management, customer focused, understands the industry.
Team player, strong presentation and communication skills.
Strong leadership skills with the ability to coach, develop and grow people for more challenging tasks.
Fluency in English.
Excellent MS Office skills.

About the Company

Networkers is a global recruitment consultancy helping unite job-seekers and hiring companies across the technology industry. Since Networkers was established in 2000, the business has grown considerably and we have consistently proven our ability to connect the right people with the right roles in the right businesses around the world. What makes us unique is our ability to offer a local service on a global scale. From our 14 offices spanning across four continents, we are able to recruit in more than 130 countries.