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Job description / Role
A leading Developers are seeking an experienced Property Manager to oversee various mixed use sites in Doha, to oversee strategies in-house as well as property operations.
One would report to Commercial Director and oversee the below:
• Handover and fit outs
• Call centre (senior)
• Residential ,commercial and retail PM
• Operational management
• Cultural and museum operations
• PM and Fm admin
Roles and Responsibilities
• Assist in the development of the departments annual business plan ( including consolidation of all service charge and fm spend forecasts KPI ‘s budget and policies and procedures)
• Approve and endorse policies , procedures and operational standards developed by the respective segment property management units for their respective segment properties
• Oversee management of properties and ensure strong tenant relations
• Oversee handover from design and delivery to commercial
• Ensure development and implement action of site opening plans for all segment
• Coordinate with sustainability to incorporate sustainability initiatives in clients property
• Ensure inspection and oversight of all properties and resolution of any identified issues
• Ensure resolution of tenant request s and complaints
• Ensure handover of property to tenants and fit outs of commercial and retail space
• Oversee the call centre , ensure effective resolution of all tenant requests and complaints , and coordinate with sales and leasing for sales and leasing enquiries
• Manage process of rent collection for residential ,commercial and retail tenants and oversee renewal of contract s in the case of similar terms ( mainly for residential units )
• Review recommended initiatives for additional income generation from segment property management units (L4) and propose relevant initiatives to respective Asset Management functions
• Ensure management of property events and community facilities (eg: gym ,common rooms )
• Coordinate with marketing and for advertising and events in MP’s properties
• Provide input into asset strategy and design and delivery phases in coordination with commercial
• Manage all cultural projects and museums (if operation is not transferred to QMA)
Requirements
One should posess the below experience:
• Handover and fit out time (time of handover and fit out –time of request )
• Capabilities and learning
• Staff training (total of training days of overseen staff/ total of overseen staff)
Required Capabilities
• Extensive experience in management of properties
• Excellent client relation skills
• Strong conflict resolution management skills
• Strong communication and interpersonal skills
Main KPI ‘s
Financial
• Property management spending VS budget(actual spending /budgeted spending)
• Overall properties P& L achievement ( net income target )
Customer
• Overall tenant satisfaction( survey )
• Tenant complaints ( of complaints per year)
• Tenant complaint resolution time (time of complaint resolution – time of complaint logging)
• PM SLA deviations ( of deviations)
Internal processes
One should possess a Degree in a relevant field, with exposure to heading up a division. One should possess a consistent career history.
About the Company
Kobaltt MENA are leaders in recruitment across Technical, Construction, Property, Supply Chain & Logistics, Facilities Management, Sales & Marketing and Accounting & Finance Markets. We enjoy long established client relationships with an in-depth knowledge of the MENA and International Market, offering candidates reputable career prospects.
With established Middle East regional offices located in Abu Dhabi, Doha and Dubai, Kobaltt is providing a specialist range of permanent and contract recruitment services to the construction, property and engineering, Supply Chain & Logistics, Oil & Gas, accountancy and finance sectors.
Our team has over 25 years accumulative years of experience being based in the GCC with established client networks and candidate profiles.