Senior Property Manager

Kobaltt
Doha, Qatar

Ref: KP678-1402
Kobaltt

The Role


The Role


A leading Developers are seeking an experienced Property Manager to oversee various mixed use sites in Doha, to oversee strategies in-house as well as property operations.

One would report to Commercial Director and oversee the below:

• Handover and fit outs
• Call centre (senior)
• Residential ,commercial and retail PM
• Operational management
• Cultural and museum operations
• PM and Fm admin

Roles and Responsibilities

• Assist in the development of the departments annual business plan ( including consolidation of all service charge and fm spend forecasts KPI ‘s budget and policies and procedures)
• Approve and endorse policies , procedures and operational standards developed by the respective segment property management units for their respective segment properties
• Oversee management of properties and ensure strong tenant relations
• Oversee handover from design and delivery to commercial
• Ensure development and implement action of site opening plans for all segment
• Coordinate with sustainability to incorporate sustainability initiatives in clients property
• Ensure inspection and oversight of all properties and resolution of any identified issues
• Ensure resolution of tenant request s and complaints
• Ensure handover of property to tenants and fit outs of commercial and retail space
• Oversee the call centre , ensure effective resolution of all tenant requests and complaints , and coordinate with sales and leasing for sales and leasing enquiries
• Manage process of rent collection for residential ,commercial and retail tenants and oversee renewal of contract s in the case of similar terms ( mainly for residential units )
• Review recommended initiatives for additional income generation from segment property management units (L4) and propose relevant initiatives to respective Asset Management functions
• Ensure management of property events and community facilities (eg: gym ,common rooms )
• Coordinate with marketing and for advertising and events in MP’s properties
• Provide input into asset strategy and design and delivery phases in coordination with commercial
• Manage all cultural projects and museums (if operation is not transferred to QMA)

Requirements


Requirements


One should posess the below experience:

• Handover and fit out time (time of handover and fit out –time of request )
• Capabilities and learning
• Staff training (total of training days of overseen staff/ total of overseen staff)

Required Capabilities

• Extensive experience in management of properties
• Excellent client relation skills
• Strong conflict resolution management skills
• Strong communication and interpersonal skills
Main KPI ‘s
Financial
• Property management spending VS budget(actual spending /budgeted spending)
• Overall properties P& L achievement ( net income target )
Customer
• Overall tenant satisfaction( survey )
• Tenant complaints ( of complaints per year)
• Tenant complaint resolution time (time of complaint resolution – time of complaint logging)
• PM SLA deviations ( of deviations)
Internal processes

One should possess a Degree in a relevant field, with exposure to heading up a division. One should possess a consistent career history.

About the Company


About the Company


Kobaltt MENA are leaders in recruitment across Technical, Construction, Property, Supply Chain & Logistics, Facilities Management, Sales & Marketing and Accounting & Finance Markets. We enjoy long established client relationships with an in-depth knowledge of the MENA and International Market, offering candidates reputable career prospects.

With established Middle East regional offices located in Abu Dhabi, Doha and Dubai, Kobaltt is providing a specialist range of permanent and contract recruitment services to the construction, property and engineering, Supply Chain & Logistics, Oil & Gas, accountancy and finance sectors.

Our team has over 25 years accumulative years of experience being based in the GCC with established client networks and candidate profiles.
This Position is closed or expired