Senior Retail Analytics Analyst

Job description / Role

To support Retail Clients business in delivery of budgeted Revenue targets by institutionalizing segmentation model/ advanced analytics based portfolio management to manage and grow Retail Clients portfolio, end to end campaign management, and support Product and Segment teams with effective business analysis.

Key Responsibilities

Client segmentation/Advanced Analytics
- Data Mining to identify the right variables for Client segmentation/Relationship management/Cross-sell
- Roll out predictive/segmentation models for Retail Client Business
- Build propensity/segmentation models for effective cross-sell
- Timely and precise implementation of business models for increased revenues and increased client satisfaction
- To ensure profitable customer retention by application of Attrition Gating model
- Client segmentation by Data Clustering
- Cross-sell initiatives roll out based on next best need/client-level profitability scores
- Trend Analysis in Retail Clients book and highlight the risk and opportunities to business
- Focus on Cards, Wealth Management and Deposit growth
- Develop a full suite of marketing triggers for country
- Preparation of monthly Retail Clients Analytics packs and highlight the key trends to management
- Design & implement campaigns to test hypothesis and generate insights
- Analyze and establish early predictors of performance for different channels

Campaign Management
- Accountable for end to end management of campaign: Designing, Execution, Tracking
- Develop and agree with business on financial model for each campaign
- Liaise with business to develop client proposition and execution modalities
- Pre-post tracking of campaign for an agreed period

Control
- Ensure that all processes/practices in the Unit comply with the Banks risk and compliance procedures to minimise security and risk exposure.

Compliance
- Ensure total compliance with laid down norms in terms of compliance risk, credit policy, documentation, operational risk and other Group / Regulatory control standards.

Requirements

- Strong SAS skills in both data manipulation and SAS/STAT
- Aptitude for & understanding Risk management philosophy
- Good knowledge of all CB Banking Products and operations
- Strong IT skills with a keen sense of Technology solutions
- Excellent communication skills
- Good inter-personal and negotiation skills
- Ability to act as a change agent to develop improved processes to meet business requirements.
- Ability to be extremely customer-focussed.
- Team player, planner and effective implement
- Advanced Access, and Excel skills
- Ability to multi-task and independently manage projects
- Bachelors/Masters degree in statistics/computer science/information management/data analytics related education or equivalent experience
- More than 5 years experience in Analytics discipline and at least 3 years banking/financial management experience

How To Apply
- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates
The closing date for applications is 13/01/2015. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.