Senior Sales Assistant – ACE

Job description / Role

Senior Sales Assistant - ACE - DFC - Dubai

Since 1924, ACE has been the world's local home improvement store committed to delivering quality, friendly and helpful service. Established in Dubai in 1991 by Al-Futtaim group, ACE now trades in six locations in the UAE including its flagship stores in Dubai Festival City and Yas Island, Abu Dhabi - and other stores in Sheikh Zayed Road (Dubai), Mina Road (Abu Dhabi), Al Wahda Street (Sharjah) and Bawadi Mall (Al Ain).

All ACE stores offer a wide selection of Outdoor lifestyle, Gardening, Homeware, Paint & Décor, DIY, Automotive and Pet care products. With more than 25,000 great products, ACE offers world-class brands such as Karcher, Black & Decker, Makita, Clark & Kensington, Weber, Gardena and Leisuregrow. ACE also has a popular value range which has a host of quality products at everyday low prices.

We are seeking to hire Senior Sales Assistants for our ACE Hardware store located in Dubai Festival City.

You will be reporting to the Store Manager and responsible for:

*Participating in the sales floor replenishment

*Planning of daily staff activities

*Delegating staff duties on daily basis and ensuring rotation among duties and tasks

*Assisting with staff training

*Monitoring staff performance and attendance

*Assisting the Department Manager in opening or closing the store

*Assisting with the cash count and action close of day on system

*Providing excellent customer service

*Advising customers

*Taking pride in your store and maintaining it to a high standard

*Following operating procedures

*Providing customers with an enjoyable shopping experience

Requirements

To be successful in winning this role, you will be able to demonstrate:

* Customer service skills
* Excellent communication and negotiation skills
* Familiarity with computer use
* Good presentation and excellent personal organisation
* A passion for the retail industry
* Comfort with shifts
* Comfort with physical work
* Ability to work in a team
* Pride in achieving individual targets
* Flexibility and punctuality

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.