Senior Sales Associate – Pottery Barn & Pottery Barn Kids
Alshaya
UAE
Ref: GP435-889
Alshaya

The Role


The Role


M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world's most recognised retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, P.F. Chang's, Office Depot and Boots. The company operates 1,800 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Services, Optics, Pharmaceuticals, Office Supplies and Home Furnishings.

M.H. Alshaya Co. stores can currently be found in 15 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia and Czech Republic. It employs more than 18,000 people from over 60 nationalities.

Alshaya is delighted to have the opportunity to introduce Williams-Sonoma, Inc. portfolio of brands to the Middle East. William-Sonoma, Inc. is a specialty retailer of high quality products for the home throughout the Unites States, Canada and Puerto Rico. The stores will include the Pottery Barn and Pottery Barn Kids.

A SENIOR SALES ASSOCIATE is someone who works to demonstrate & recommend products to optimize sales while offering excellent customer service, also a team member who supports management at all times whilst acting in accordance to Company Policies & Procedures.

• Ensure sales and key service areas are clean, presentable, fully stocked & compliant to Brand/Company Policies & Procedures
• Seek and maintatain product knowledge & assist in the coaching of new & exitsing colleagues
• Deliver customer care & service that is consistent with the brand standards
• Actively participate in product launches and marketing events in order to develop customer relationships
• Responsible for all administration and document completion
• Responsible for actively seeking ways to maximize sales & achieve targets at every opportunity.

Requirements


Requirements


• Retail experience or a service oriented background preferable.
• General good level of education - literate and numerate
• Must be able to communicate in English. Arabic is an advantage.
• Ability to demonstrate an aptitude for positive, upbeat communication and a desire to sell
• Motivated and energetic.
• Willing to work in a multinational environment
• Flexible, and able to work under pressure
• Minimum 2 years experience is desirable

About the Company


About the Company


M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world’s most recognised retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, West Elm, P.F. Chang’s, Office Depot and Boots. The company operates 2000 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Services, Optics, Pharmacy, Office Supplies and Home Furnishings.

M.H. Alshaya Co. stores can currently be found in 15 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia and Czech Republic. It employs more than 20,000 people from over 80 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.

This Position is closed or expired