Senior Sales Associate - Ted Baker

Job description / Role

Senior Sales Associate - Ted Baker - Lagoona Mall, Qatar

Maximises store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls. Assists in delivering the highest levels of motivation and development of team members and individual and store compliance with all company regulations and procedures.

Key duties include (but are not limited to):
- Leading and motivating the sales employees toward achieving sales targets
- Anticipates, reacts responsively to, and exceeds customer requirements in a friendly and approachable style
- Follows correct till procedures quickly and efficiently
- Follows brand guidance and information on best sellers to maximise sales
- Uses selling techniques to increase average transactional value and overall store turnover
- Achieves add-on sales through customer directory, making contact on new ranges/items back in stock
- Actively seeks to maintain and improve store retail standards on selling floor, service areas and stockrooms to ensure ease of customer self-selection is maximised/directed towards optimising turnover
- Give feedback on lines, sellers, and customer requests
- Processes deliveries and stock transfers in an efficient manner in line with company procedures
- Handling customer complaints and returns

Requirements

- Previous retail experience of appropriate market and product
- Good communication skills and numerate
- Experience in active selling
- Good interpersonal skills
- Can-do enthusiastic attitude

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.