Senior Sales Attendant - Luxury Fashion

Etoile Group

Kuwait City, Kuwait

Ref: MP175-152

Job description / Role

Employment: Full Time

The Senior Sales Attendant will oversee the shop operations ranging from supervising staff, merchandising and directing day to day activities. He / she will be involved in planning the buying and ensuring proper item display, shop cleanliness and stock accuracy. Furthermore, a Senior Sales Attendant should be proficient in operating the system and maintaining an active customer database to achieve set targets and secure continuous added value at all times.

Main Responsibilities:
- Work and collaborate with the Store / Shop Manager to oversee day to day operations of the shop
- Attend, greet and provide excellent customer service by developing and building a warm and professional relation with the customer
- Seek to establish a long term relationship with customers to provide personalized services and retain prospective clientele
- Boost sales and achieve objectives and sales targets
- Verify stock level at the beginning and end of each shift
- Supervise shop staff and provide input to Store / Shop Manager
- Acquire product knowledge to create product awareness to the customer and monitor inventory and stock availability.

Reporting to: Shop Manager

Requirements

- Previous experience in Retail with a minimum of 1 year experience in a similar role.
- Ability to deliver high-end customer service; experience in Luxury brands would be a great plus
- Influential attitude, leadership skills and a good example to follow
- Presentable and has luxury flair
- Ability to communicate effectively with clients and team members.
- Strong communicator in both Arabic and English
- Candidate must be residing currently in Kuwait

About the Company

Since 1983, Etoile Group has established at the forefront of the luxury fashion retail industry in the Middle East. It has the ultimate market know-how and regional experience and uses them to continually develop its brands. Its expertise of the industry stretches from launching to establishing brands through innovative multi-brand stores and iconic flagship franchises.

The Group has the credentials to back its claims; the fact that all the most respected international fashion brands have chosen Etoile is testament to its leading position.

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