Senior Systems and Business Process Manager – Select Auto

Al Futtaim Group

Dubai, UAE

Ref: HP698-8341

Job description / Role

Employment: Full Time

Al-Futtaim Automotive occupies the pre-eminent position of the largest distributor of automotive products in the UAE, and leads the rapid development of automobile business in the UAE while continuing to contribute to their brands worldwide growth.

Select Auto, part of Al-Futtaim Automotive Group, has been set up to deliver the regional requirements of Oil & Gas, EPC, NGO and Defence clients around the globe, with emphasis on remote and emerging expeditionary markets. Select Auto supplies heavy construction equipment, MHE, vehicles, generators and maintenance services. It is the single point of contact for customers of this profile in these emerging markets and will operate as an internal customer for the other automotive group companies wishing to expand into remote locations.

We are currently looking for a Senior Systems and Business Process Manager who will report to the GM Support and work closely with the Commercial and Operations departments to develop the strategies, systems and procedures which will underpin Select's entry into emerging international markets. This will include managing the Support department staff in the design, development, maintenance and continuing enhancements to the full range of system applications and improving the staff's ability to utilize those systems to their best advantage. It will also include website development and support of the international market effort through the development of printed material and marketing and business development videos.

This position is responsible for identifying the appropriate platforms on which to operate the various systems such as Opportunity Management, Project Management and Document Management where the standard Group platforms do not support the function; is not adequate or will take too long to implement; or is too expensive.

This position is responsible for ensuring those activities described above are supported with cost effective systems appropriate to the business needs and consistent with Al Futtaim Group security and design requirements. The position will provide Select Auto staff with adequate support and training on those systems so that the company takes advantage of the full range of capabilities provided by the systems.

Main duties will include the following:

* Identify and implement the Project Management Information Systems appropriate to the Select Auto business.
* Overseeing design, evolution and management of Select Auto business processes, procedures and guidelines in accordance with the functional managers needs and AF Group and EIT policies
* Lead the extension of the current ISO certification for additional standards; across the full scope of business activity; into operations in newly established territories
* Set the direction and goals and monitor the progress of direct reports in planning, tracking, monitoring and documenting their respective programs and projects
* Ensure that the design and description of program and project  Requests for Change effectively meet functional requirements and monitor EIT progress to enhance chances of achieving budget  and completing on time
* Be the primary resource supporting the GM Support in the identification and implementation of an asset management system compatible with SAP and EIT requirements.
* Direct the efforts to develop and maintain the current B2B platform, SAP, DMS, and Network projects to the highest professional standards.
* Contribute to Select Auto's Business Information Strategy in branding, marketing, business development and operation
* Responsible for vendor management and negotiations with various systems vendors
* Responsible for techno functional bid evaluation based on documented business requirements
* Program Management Responsibility for relationship with Allocate Software with goal of developing and integrating the product offering into profitable line of business for Select Auto
* Manage all levels of EIT interface with all levels of Select Auto staff
* Run pro-formas on business models to assess investment options for activities such as land and facilities leasing; and the tax impact of various ownership structures and tax treaty options

Requirements

To apply for this role you should have the following skills, experiences, knowledge and qualifications:

* MSc in Computer Science or equivalent
* Master degree in Business Administration
* Certification in E-Business Management
* PMP certification required
* 10 plus years of professional experience
* Experience with a large multi-national in a Western Europe or North American country.
* 3-4 years of relevant experience in managing web-based and SAP platforms
* Excellent English and Arabic language skills.
* Excellent skills in presentation & time management
* Proven ability to succeed in a multi-cultural environment.
* High level of managerial capabilities.
* Target oriented and drive to exceed demanding challenges.
* Willingness to travel to Afghanistan, Iraq and other austere locations

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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