Senior Training and Development Specialist

Azadea Group
Amman, Jordan

Ref: KP561-367
Azadea Group

The Role


The Role


The Senior Training and Development Specialist provides a professional training service within general policies and professional standards, in order to support the effective provision of high quality training services in the relevant country of operation, in line with the Organizational Development departmental strategies.

Monitors and records training activities and programs effectiveness for training delivered in own area, as well as keeps track of training costs and participates in preparing reports to justify expenditures.
Prepares, coordinates and delivers retail training courses in line with Azadeas guidelines, as well as soft and managerial skills training courses to stores all training sessions using a defined schedule.
Conducts assessment of training needs under the consultation of the Organizational Development Manager and HR Manager.
Contributes to the development and/or implementation of functional and/or corporate projects in order to support the ongoing development of training and standards for the retail division.
Develops and maintains good working relationships with internal and external customers (suppliers and agencies) to ensure prompt resolution of issues.
Administers, develops and assists store managers and assistant managers with regards to competency processes (performance management, development planning and succession planning).
Raises awareness of Brands among store staff including relevant aspects of marketing and shoppers psychology.

Requirements


Requirements


Bachelors degree in Psychology, Human Resources or Business Administration.
A minimum of 3 years of experience in a similar field.
Training retail experience is a plus.
Well developed professional HR knowledge and expertise in own area.
Good facilitation and training skills for different sizes of group attendees. Fluency in English.
Proficiency in MS Office.

Competencies:
Customer focus
Self-development
Change and adaptability
Communication
Developing & motivating others
Analytical Thinking
Planning & Organizing

About the Company


About the Company


Azadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 50 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut, Massimo Dutti, Bershka, Pinkie, Pull &Bear, Oviesse, Oysho, Stradivarius, Salsa Jeans, Columbus Café, Butcher Shop & Grill, Paul.

Azadea Group headquarters are located in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate over 250 strategically located stores across the Middle East and plan over 500 additional shops' opening through the 3 coming years.
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