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Job description / Role
Serco is a FTSE 100 international service company which combines commercial know-how with a deep public service ethos. Serco has created a sizeable management consultancy practice made up entirely of experienced consultants drawn from leading consulting firms. When consulting to clients, Serco offers a combination of expert consulting skills coupled with decades of practical lessons learnt from Serco’s core business of delivering public services – a potent combination.
Serco Consulting is growing and expanding internationally and we have recently opened new offices in Bahrain in order to strength our regional presence and better service our clients in the area. The office in Bahrain now offers a range of management and operations consulting services across the financial services, transport, telecommunications, utilities and public sector markets.
The Operational Strategy and Transformation service line within Serco Consulting is now looking to recruit high-calibre consultants who are keen to accelerate their career. We will offer you the ability to work alongside industry experts coupled with high quality and well structured training and professional development, including as much stretch as you need to advance your career and achieve your full potential.
Role
We are looking to recruit a small number of exceptional candidates at the Senior Consultant and Principal Consultant levels, who bring top-tier consultancy or industry experience to our growing and award-winning consultancy.
Your key role will be to operate on consulting engagements (and potentially lead workstreams) across an organisation’s operations. You will be working in a team of consultants and will be responsible for the delivery of high quality analysis, solutions and high impact results. For any role you will be able to demonstrate that you have:
•A strong knowledge and experience of transformation approaches and delivery;
•An analytical mindset and the ability to apply a structured and creative approach to problem solving;
•The ability to undertake operations, performance and cost-based analysis;
•Experience of working within small, diverse and highly motivated project teams;
•Excellent presentational and stakeholder management skills;
•Strong personal desire and drive combined with a commitment to delivering outstanding results for clients;
•(Non-essential but highly desirable) Advanced modeling capability i.e. the ability to work with high volumes of data and draw out key insights from analysis.
Requirements
Knowledge and skills
In addition to the above characteristics, experience and knowledge in one or more of the following capability areas is highly desirable:
•Design and implementation of Lean and/or process-based operations transformations;
•Design and development of service-based operations and/or target operating models;
•Development and conduct of procurement strategy or purchasing and supply chain diagnostics;
•Sector operational experience or knowledge in financial services, transport, telecommunications or other utilities (including oil and gas).
Experience and qualifications
•You will have a strong academic background from a leading global university;
•You will ideally have a minimum of 3-5 years experience in a leading consultancy organisation or as part of a graduate / managerial scheme within the financial services sector;
•You will be fluent in written and spoken English (Arabic is desirable);
•You will be regionally and internationally mobile; and
•You will be prepared to live and work in Manama, with preference given to candidates who already have evidence of the right to live and work in the Kingdom of Bahrain.
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.