Service Coordinator - Trading Enterprises - Volvo

Al Futtaim Group

UAE

Ref: HP698-9352

Job description / Role

Employment: Full Time

Established in 1971, Trading Enterprises owns the sole distribution rights for Volvo, Chrysler, Jeep, Dodge and Ram vehicles. Recently, Trading Enterprises has added 2 high end luxury sports vehicles - Fisker and Lotus, to its portfolio. Fisker is a new generation electric car and is evidence of the company's commitment to support the environment for sustainable growth.

Competing in the UAE's Japanese, American and European automotive marketplace, the company is supported by a network of modern showrooms, workshops and parts outlets across the UAE, with sales and after-sales operations existing in all seven emirates.

Volvo is now firmly established in the UAE as a supplier of prestige automobiles, able to compete with the very best in the marketplace. Volvo, whilst retaining its enviable reputation for safety has now one of the most luxurious refined models ranges available. The V70 station wagon remains a firm favorite with Emirates Airlines for its Business Class limousine service.

To provide the full range of automotive services our State-of-the-art 'After Sales centers are situated throughout the UAE and exceed the exacting standards set by our customers and our manufacturer partners.

Trading Enterprises currently employs approximately 390 highly skilled employees of 20 varying nationalities. To further build capability in our staff and to enhance customer engagement levels, intensive customer service training program is conducted on an ongoing basis for all staff at all levels, solidifying the company's endeavor to be recognized as the premier automotive company of choice.

We are currently looking for dyanamic & mulit-tasked Service Coordinator to join our Volvo team in Dubai.

The job responsibilities are as follows:

* To review the labour and parts items used in an order and split the items into cash / credit / warranty / SMC / Intra sub orders and raise pro-forma, evaluate appropriate charging to customers and raise final invoices (except cash)
* To raise Purchase requisition and Local Purchase Order (LPO) for all sublet / bought out items issued in an order and processing of these LPO's for payment
* To raise Local Purchase Order (LPO) and arrange for supply of all oils and consumables locally procured and processing of these LPO's for payment. Also raise LPO for workshop equipment maintenance of minor nature
* To compile incentive and overtime summary for Direct and Non direct productive staff on monthly basis and feed data of productive hours on Incentive Software

Requirements

The ideal candidate will have the following experience and qualifications:

* Graduate / IT / Diploma in any discipline
* Must have 3 years in Automobile / retail industry
* Must have good Accounting and Technical knowledge
* Must have good planning, computational, analytical, methodical, communication and interpersonal.
* Must have the ability to work under pressure, basic technical knowledge
* Must have excellent knowledge of any dealer based management system
* Must be proficient in MS Office applications
* SAP user skills are an advantage and highly preferred

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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Legal Counsel salaries in Qatar

Average monthly compensation
QAR 26,000

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