Service Delivery Officer

Emaratech

UAE

Ref: KP731-14

Job description / Role

Employment: Full Time

• Delivering service that meets SLA and delights the customer
• Transforming and growing the business
• Developing strong relationships and teams
• Maximizes same account growth opportunities
• Provides support to new business opportunities
• Thorough understanding of customer’s business and market sector and able to use that knowledge to anticipate how future services offers need to evolve to meet customer requirements
• Strong communicator at all levels

Requirements

• M/F
• Bachelor’s degree holder or higher in relevant field
• Must have 4+ years progressive experience in development/programming
• Certifications will add value but are optional
• Must have excellent oral and written communication skills

About the Company

Emaratech, owned by the Investment Corporation of Dubai, is the leading technology and management consulting company in the Arab World that provides high end market strategies, online solutions, outsourced technology & advanced business information technology solutions for private & public sectors.

Business Domain Knowledge includes border access & control, Government eServices, Security Services, Payment Gateways, ERP and real estate technology solutions.

Services include product engineering, enterprise and custom online applications, systems integration, infrastructure hosting, business process re-engineering, IT & business consulting, quality management, project management and managed services.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month