Service Marketing Executive – Al Futtaim Motors

Al Futtaim Group
Abu Dhabi, UAE

Ref: HP698-4830
Al Futtaim Group

The Role

The Role

Al-Futtaim Motors occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to Toyota's worldwide growth.

Today, Al-Futtaim Motors is synonymous with Toyota and Lexus, which enjoy undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota, we also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.

To provide full back-up support to these world-class franchises, we have an established network of showrooms and service & parts centres throughout the UAE.

We are currently looking to recruit experienced Service Marketing Executives to join Al Futtaim Motors workshop in Mussaffah, Abu Dhabi.

Reporting to the Service Manager,the key responsibilities will include:

* Meeting with Customers / Companies by making cold calls in the market.
* Converting those Customers / Companies to Workshop for Service / Repairs.
* Creating new Customers by selling Service Contracts.
* Follow up thru telecalls for all Cold calls made customers.
* Promoting Campaigns / Offers to customers in the market.
* Distribution of publicity / promotional material to Companies / Customers whenever required.
* Collection & providing market feedback to Company time to time.
* Telecalling / Follow-up with Fleet Customers for their due Service / repair / maintenance.
* Adherence to all policies & procedures lay down by company.



Suitable candidate should have the following skills and experience:

* Any Graduate / Diploma who has good communication skills in English
* Ability to use Excel, Word and PowerPoint
* Ability to provide outstanding customer service
* Ability to maintain fair, consistent set of standards
* Ability to maintain strong administration skills
* Ability to communicate in a clear, concise, understandable manner and listen attentively to customers.
* Ability to operate all equipment necessary to perform their job.

About the Company

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Group’s continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Group’s belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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