Service Technician

Eaton Corporation
Dubai, UAE

Ref: HP395-28
Eaton Corporation

The Role


The Role


This role sits within the Lighting Controls division of Cooper Industries, which specializes in energy management, architectural and entertainment lighting controls. The division works across various markets including healthcare, automotive, commercial and mining. We are currently looking to recruit a Service Technician to support the sales force and customers in the UAE.

This position is responsible for providing both office and site based technical support to existing and new clients in the Lighting Controls business based in the UAE. Training will be provided to enable the incumbent to work closely with Cooper Controls Sales Engineers and support the requirements of that Team, including preparing technical drawings in AUTOCAD format, carrying out system commissioning and taking instructions from the sales Engineers.

The incumbent’s responsibilities will also include responding efficiently to customer requirements and passing complex issues to his line Manager. Some travel within the UAE and possibly within the region as well as recording all services provided in his weekly report.

Requirements


Requirements


• Minimum 1 year’s experience in system commissioning for controls / similar products
• Knowledge and experience of AUTOCAD software
• Good customer service skills
• Must be a qualified driver and hold UAE driving license and car
• Good communication skills, both written & verbal are essential
• Well organized and able to manage multiple tasks effectively
• Highly ethical and can work in a team
• A Degree or Diploma in Electrical or Electronics, as well as competency in using Windows and Excel software is a necessity
• Advanced PC skills
• A demonstrable technical understanding of the Cooper Controls Product range
• Able to manage a heavy workload, setting priorities with excellent time management and management skills

About the Company


About the Company


Eaton Corporation is a diversified power management company with more than 100 years of experience providing energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power. With 2011 sales of $16.0 billion, Eaton is a global technology leader in electrical components and systems for power quality, distribution and control; hydraulics components, systems and services for industrial and mobile equipment; aerospace fuel, hydraulics and pneumatic systems for commercial and military use; and truck and automotive drivetrain and powertrain systems for performance, fuel economy and safety. Eaton has approximately 73,000 employees and sells products to customers in more than 150 countries.
This Position is closed or expired