Shipping Operations Manager
A globally leading Multinational is looking for a Shipping Operations Manager to join their expanding business in Dubai.
Main responsibilities will be to direct the Shipping Operations to ensure accurate and timely shipping processes of all orders with maximum efficiency. Ensure effective coaching methods throughout the shipping department while maintaining all company policies and procedures.
Essential Duties and Responsibilities:
Perform management functions that may include; but not limited to
Efficiency planning and coordination of administrative activities to ensure accurate results in all aspects shipping and related operations.
Ensuring continuous review and improvements of operational processes to ensure accuracy and compliance. Oversee daily monitoring efforts to ensure productivity objectives meet company/departmental standards.
Maintaining awareness of the business context and company profitability, including budgetary control issues.
Arrange daily/weekly meetings with staff as appropriate to review overall team/individual performance.
Confirming all shipping deadlines and priority cut-off times are met.
Ensuring the process of tracking and maintaining productivity standards for each associate.
Making sure that special instructions are followed and utilizing appropriate methods at all times.
Controlling mis-ship and backorders and locating missing product as needed.
Plan, direct and maximizing all inventory functions.
Assisting with strategy for new warehouse ventures.
Monitoring Key Performance Indicators (KPI) to track success and/or recurring problems.
Attracting and retaining qualified and motivated workforce; while encouraging new ideas for improvements.
Authorizing productivity tracking standards/assessments, supplies, and equipment needs.
Developing personnel to ensure appropriate back up/successors in all key positions. Coach and groom direct reports for excellence while documenting their progress and cross-training to provide adequate coverage in key areas.
Providing oversight while evaluating employee performance, handle disciplinary issues and maintaining an environment of respect and accountability.
Requiring a Tour Ready and safe work area and securing building/operations at end of shift.
Performing additional duties as assigned.
Performance expectations will be met when the above duties are performed and when internal and external customers receive zero errors and minimal complaints
At least 5-10 years experience in a shipping environment.
Ideal candidate must be proficient with MS Office (i.e. Word, Excel) and operational systems/software Be able to multi-task and perform excellent communication, supervisory and customer service skills. Must be able to identify problems and resolve in a timely manner; possess a sense of urgency and ability to prioritize tasks and resources appropriately. Promote an environment conducive to maximum employee morale, productivity, and effectiveness.
Bachelors degree and min. 4 yrs warehouse distribution management experience required along with strong background of leadership training/development. High school diploma or equivalent with demonstrated professional experience is a must.
About the Company
About the Company
Kobaltt MENA are leaders in recruitment across Technical, Construction, Property, Supply Chain & Logistics, Facilities Management, Sales & Marketing and Accounting & Finance Markets. We enjoy long established client relationships with an in-depth knowledge of the MENA and International Market, offering candidates reputable career prospects.
With established Middle East regional offices located in Abu Dhabi, Doha and Dubai, Kobaltt is providing a specialist range of permanent and contract recruitment services to the construction, property and engineering, Supply Chain & Logistics, Oil & Gas, accountancy and finance sectors.
Our team has over 25 years accumulative years of experience being based in the GCC with established client networks and candidate profiles.