Shop Supervisor - Children Garments

Job description / Role

The Shop Supervisor is responsible for the day-to-day performance of all the assigned shops. Supervise and train sales advisor on customer care, products knowledge and operational procedures. Check out and review at the end of the working day the sales made, issues, stock, customers complaint and new product orders.


- Supervise & follow up the implementation of the retail sales plan for the assigned outlets by establishing sales volume, targets, promotions, advertising, and training programs for sales advisers.

- Analyze retail sales statistics and customers requirements gathered by sales advisers to determine the retail sales potential, inventory requirements, market requirements and find alternative solutions to increase sales and monitor the preferences of customers.

- Monitor and supervise the weekly retail sales orders to ensure that the flow of inventory is sufficient, all required documentation is completed and the Inventory store levels to be maximized at all times.

- Prepare the weekly meetings with the sales advisors team to ensure assigning effective and pro active duties to all staff on a daily basis, review the sales plan, product information, update pricing, customers complaints and make sure to work on finding solutions..

Location: Dubai Mall, UAE

Requirements

Experience: At least 4-6 years of experience in retail sales High End children garments outlets. Luxury Kids wear brands.

Core Competencies:

- Strong communication & follow up skills.

- Creativity & marketing skill & knowledge.

- Possesses good understanding of Customer service and advanced sales skills

- Ability to train & coach retail sales advisors.

- Auditing abilities and strong knowledge of merchandising.

- Bilingual Arabic and English Excellent Communication Skills.

About the Company

Incepted in the late 70's, Ghobash Group has become one of the resilient business conglomerates in UAE. The privately-owned group has expanded to geographies across the Middle East, Asia, Africa and Europe through its diversified business arms.

Focused on growth through value-creation, Ghobash Group has advanced with successful milestones over the years in its business industries: Technology, Chemicals, Engineering, Oil & Gas, Water, Energy, Pharmaceutical, Retail, Trading and Real Estate.

CNS, GCG Office Imaging, Tawazon Chemical, E&I Emirates, GCG Engineering Services, Arabian Ethicals, Ataya Fashion, Prime Hospitality, and Makeen Properties. The Group has also formed Joint Ventures over the years such as Sahara Center sustaining its momentum of successful milestones throughout the years.

Sustainability, innovation, diversification, and ownership are amongst the key values the Group has been practicing for decades. Working with partners, who share the same values, the Group has added value throughout the years through profitable investment opportunities in both the private and public sectors.

In depth experience, combined with a granular knowledge of the regional economy, enables Ghobash Group to identify, and provide access to the best business opportunities across the region.

Committed to diversified growth, Ghobash Group is headquartered in the United Arab Emirates and services through its offices and factories in Saudi Arabia, Oman, India, Iraq, and Africa.

The Group values its people as family and its customers as long term partners. Embracing excellence yet keeping it personal is a key strength of the Group which is a characteristic that has not faded since its inception.

Driving success through its people and partners, with its diverse business arm, Ghobash group aims to continue to grow adding value with every opportunity, every transaction, every employee life, every partner business, every community across varied geographies.

Together we make a difference.