Ref: KP643-103

Job description / Role

Employment: Full Time

- Responsible of enforcing security standards and regulations on site and ensure personnel compliance to company policies and regulations.
- Conduct unscheduled inspections to ensure that all security personnel remain alert, diligent, and on their assigned posts or other assignments.
- Perform regular scheduled inspections of sites to ensure compliance with critical policies and procedures; that security equipment are in place and working and that the job is being done as required.
- Ensure security staff attendance and keep records.
- Document findings after inspections and ensure critical information is conveyed to Quality Manager.
- Deliver regular reports that highlight conformity to policies and procedures and any irregularities during inspection.
- Report any irregularities that take place on site.
- Raise recommendations to take corrective and preventive measures to correct irregularities on site.
- Collect and maintain intelligence on security personnel from client.
- Reviews security checks to ensure that no breaches have taken place without the knowledge of Security Officers.
- Coordinate with Quality Assurance Specialist and ISO Specialist in order to better ensure quality on site.
- Contribute to the excellence of service delivery to internal/external clients in order to achieve Hemayas overall mission.
- Practice duties and roles in line with the authorities as illustrated in the authority matrix.
- This covers the key responsibilities to be performed, but is not all inclusive. It doesnt preclude other responsibilities from being assigned and undertaken.

Requirements

- Bachelors degree in Business Administration or related field.
- Three years of relevant work experience in a quality management within a Security Services Industry
- Professional knowledge in quality management concepts, techniques and methods
- Communication and interpersonal skills
- Analytical and problem-solving skills
- Computer literacy: MS windows applications (word processing, excel, spreadsheets)
- Fluent in English and Arabic

KPAs
- Number of Quality Audits and Checks
- Number Site Compliance and Non Compliance
- Speed and accuracy of response to queries and issues internally and externally
- Internal/external customer service satisfaction

About the Company

The multi-dimensional progression of the State of Qatar at both regional and global spheres has fostered phenomenal development of national infrastructure and diversification of business segments resulting into opportunities of human capital development, community service, and professional excellence; thus creating indigenous brands reflecting national heritage and cultural values as Qatari National Organizations. Responding to this mandate, Hemaya Security Services was established in 2005 to cater for the country's safety and security needs, integrating national human resources with global expertise. Over the years, we have progressed in the array of our services and standards resulting in organic growth and creating further opportunities of employment for wider communities, yet preserving the core concept of protecting National Assets by National Saviors, resulting in the pride of being Partners in National Protection.

As a company that is rooted to Qatari customs and ethos, we maintain our exclusivity to employ Qatari nationals at Leadership, Operational Management and as Front Line cadres; duly supported by excellent human and material resources. This unique business model at one end enhances our understanding of our clients' needs and at the other, compliments our approach to innovate bespoke solutions for each client in line with the environment, size and pace of their business.

Hemaya Security Services is making gradual progress into the Private sector in pursuit of its growth strategy while maintaining confidence of the Public sector organizations in the country. At the core of our firm, there are multiple service teams, and each of them specializes in a dedicated area of expertise. Manned Guarding is the current flagship and Technical Solutions will shape the future through our Consultancy Services whilst Cash Solutions manage the lifeline of any business using state-of-the-art resources and meticulous planning.

Vision To be the leading company in providing security services at the regional level, and participate in setting the security industry standards in Qatar.

Mission Providing comprehensive security services, while maintaining high level of competence and professionalism, in order to achieve security and stability in the state of Qatar.

Values - Exceed client's expectations - Work with team spirit - Professionalism and excellence in performance - Honesty and confidentiality - Transparency and credibility

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