Job closed
Ref: HP440-133
Job description / Role
The candidate will be working with the Business Team and will be a professional with strong experience in preparing solutions for business requirements.
Duties and Responsibilities will entail:
- Identifies and clarifies customers current and future business initiatives and needs and respective technical requirements.
- Collects information from customer about their existing IT and telecommunications infrastructure and conducts analyses.
- Communicates with respective Sales to understand customers history, competitive environment, planned strategy, tactics and other sales activities.
- Ensures that information on existing products and services is available by interfacing with Product Marketing, Product Development and IT Solutions.
- Creates demand on customers side.
- Provides technical support/advice on the development of proposals, bids and solution selling.
- Researches software and hardware products or Etisalat services, and finds best solutions and prices to meet business requirements. Subsequently, present and translate the design to customers to ensure the solution will meet the customers' requirements.
- Assesses price, performance and quality relationships for each solution as well as its total cost of use.
- Compares possible Etisalat solutions with competitors solutions in terms of price, quality and performance and prepares supporting arguments for presentation and negotiation with customer.
- Identifies current and future opportunities for cross and up-selling and proposes them to Sales.
- Provides technical advice to Sales and gives technical direction, guidance and higher level technical support.
- Develops winning proposals for customer requirements/RFPs, working closely with Etisalat Legal function, Sales Manager, Product marketing and vendor partners. Carries out effective customer presentations to present solutions proposed.
- Supports Professional Services and Project Managment teams and Etisalat contracts in developing project plans, negotiating and drafting scope of work and contract documents.
- Develops training and Conducts training sessions to sales on Etisalat Services and products.
- Presents Etisalat in technical and marketing events working closely with product marketing to present Etisalat products and services.
Requirements
- Bachelors Degree in Engineering, Computer Science, Information Technology or a related discipline.
- 2-4 years experience in presales, solution design & development.
About the Company
Etisalat has been the telecommunications service provider in the UAE since 1976, and has built up a modern telecom infrastructure and established itself as an innovative and reliable operator.
Etisalat stands 140th among the Financial Times Top 500 Corporations in the world in terms of market capitalization, and is ranked by The Middle East magazine as the 6th largest company in the Middle East in terms of capitalization and revenues. The Corporation is the largest contributor outside the oil sector to development programmes of the UAE Federal Government, and is an award-winning socially responsible corporation. Etisalat has also won accolades from across the region for its nationalization programme.