Specialist L&D - Quality and Training Development

Job description / Role

Specialist L&D - Quality and Training Development - Qatar Airways - Doha

Exciting career opportunity within Learning & Development Department!

In this role, your are responsible for the development and the continuous improvement of training courses. This will include the development and use of a Quality Management Methodology and the conduct of evaluation and validation activities in support of that system. You will also be involved in the systematic approach taken to conduct Training Needs Analysis and then developing courses to address those needs. Your hands on experience in the training process and course design is essential to the role.

You will create solid professional relationships with Management at all levels within the business. You will assist with the planning and design of Training quality management activities.

It will be your responsibility to design and develop training materials based on best practice Learning & Development methodology as well as assist with the planning, developing and designing of quality management activities.

Requirements

We are looking for L&D specialist with a "can do" attitude and solid background in Training Needs Analysis, course design and Training evaluation.

You will hold a Bachelor Degree from a recognised university. A minimum of 5 years experience in multiple roles within Learning and Development functions is a must. Your excellent written and spoken communication in English is essential. Having exposure in diverse organisational structures is fundamental to be able to excel in that role.

About the Company

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.

Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.

Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.