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Job description / Role
POSITION PURPOSE:
Accountable for the fiscal and operational oversight; leadership and direction of an international station to provide quality service, customer satisfaction and operational efficiency that ensures growth and profitability goals and objectives are met.
RESPONSIBILITIES / DUTIES / FUNCTIONS TASKS
• Lead, direct and manage station functions to ensure that all departments and station staff execute service as per Company and Customers standards.
• Management and supervision of operations teams, imports, exports, customs brokerage, domestic services
• Responsible for business development, sales, marketing and new account development within the country to ensure that maximum revenue is generated.
• Ensure that all established procedures, and processes for the Company are understood and implemented within station
• Understand and ensure compliance with corporate polices and procedures, local rules and regulations for the country.
• Effectively manage joint venture partner relationship ensuring quality standards in operations, accounting & communication are in accordance with Company standards.
• Provide guidance and support to station management staff on any issues relating to operations, communication, human resources, revenue enhancement, standardizing procedures, systems applications, and executing processes to meet customer needs.
• Review and evaluate station P & L performance and establish short term goals to address any budgetary shortfalls.
• Collaborate with senior management to develop continuous improvement methodology in key areas of service profit and growth, and use key performance indicators to drive and quantify cost optimization while maintaining customer quality and service.
• Ensure that the station facilities provide a clean, professional, and safe working environment for all employees in accordance with Company HSE Policy
• Conduct annual performance reviews for all staff within department.
• Ensure the proper financial and accounting controls are understood and in place as well as maintaining JV P&L on a monthly basis.
• Ensures proper tracking and maintenance of company assets
• Recruit, interview, select, train and develop staff that have the right technical and personal abilities to ensure Company’s objectives are met
• Continuously review and assess in-Country vendors, negotiate service, terms and pricing levels. Work with key vendors on developing unique and value added transport solutions
• Ensuring the proper staff, facilities/warehousing, uniforms, vehicles and services are in place in order to execute work effectively
• Regular reporting to HQ: management, sales, marketing and HR.
• Other duties as assigned.
WORK REQUIREMENTS:
•Must be in good physical condition and be able to work long hours and perform a wide range of physical work
•Manages complex or emotional customer situations promptly and professionally meeting commitments for service and assistance.
•Perform quality work within deadlines with or without direct supervision.Regular travel to Djibouti as directed (min 1 week per month)Other travel to the Region as directed
Requirements
QUALIFICATIONS
• Bachelor’s Degree preferred; or equivalent combination of work experience
• Minimum 3 years experience working in the Logistics and Transport industry (additional experience in Household goods or Relocations an advantage)
• Minimum 5 years supervisory or managerial experience required
• Experience working in Mining or Oil & Gas Industry an advantage
KEY SKILLS
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to effectively present information and respond to questions from management, employees, clients and vendors.
• Self-motivator / Aggressive / Ambitious
• Extrovert
• Computer Literate – Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications
• Excellent English communication skills .
• Ability to write reports, business correspondence, and procedure manuals.
• Demonstrated success in leading, supervising, managing and developing high performance teams.
• Highly competitive, driven by revenue generation
•Valid International Drivers License
About the Company
For over 25 years, Move One has provided seamless international logistics, relocations, moving, and pet transportation services across the globe. A leader in emerging and frontier markets, we understands our customer requirements and difficulties they face operating in challenging environments.
Move One has provided project logistics in support for military, humanitarian organizations, and the energy sector throughout the developing world. With operations in Eastern Europe, the Balkans, Central Asia, the Middle East, and most recently the African region. Move One has the necessary experience, local knowledge, and resources to execute on any logistic project.
Move One
When it’s Not Just a Box.