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Job description / Role
Our client, a well know international retail brand, is currently looking to recruit a number of Store Managers based in their retail stores across the UAE. They are specifically for candidates who are fluent in Arabic, Russian or Mandarin.
All prospective employees will be expected to fulfill the following responsibilities:
- Fulfill the company defined customer experience by being a friendly, available, customer focused, excited team member
- Ask open ended questions about the customers' requirements in order to determine their needs
- Show enthusiasm with the customer
- Answer questions about the merchandise in detail
- Escort customers to the merchandise
- Watch, listen, interact and follow-up with customers to ensure satisfaction and resolve issues
- Accountable for increasing sales, units per transaction, transactions size and high levels of profitability in the store through adequate training, staffing, scheduling practices and customer service
- Build enthusiasm within the store to create a positive work environment and to improve associate morale
- Ensure Company dress code policy is adhered to for the store
- Takes ownership of his /her store and allocates resources and organizes processes to drive profitability in a variety of situations and market conditions
- Creates a high performance culture in his/her store by setting clear expectations and targets, analyzing team performance, holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance
Requirements
- Experience managing sales associates, senior sales associates and supervisors in current role
- Working knowledge of the Profit & Loss statement and the store KPIs and makes commercial decisions based on sound financial judgement
- Experience in tracking store performance data (i.e., best sellers, weekly forward demand and sales per square meter) and responds with solutions that drive commercial success
- Fluent in Arabic, Russian or Mandarin AND English
- Excellent customer service skills and interpersonal/communication skills
- Strong problem solving ability and analytical skills
- Proficiency in MS Office, particularly Microsoft Excel
About the Company
The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories.
Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.