Store Manager – C.Wonder

Al Tayer Group

Kuwait City, Kuwait

Ref: HP324-438

Job description / Role

Employment: Full Time

C. WONDER A REVOLUTIONARY LIFESTYLE BRAND AND RETAIL CONCEPT FOR CHIC, CHARMING, AND CHARISMATIC WOMEN!

C. Wonder offers women's clothing, footwear, jewelry and accessories; housewares and home décor, great gifts, and delightful surprises at every turn. Our stores offer unexpected touches, rich interior furnishings and monogramming on select products.

It's simple the C in C. Wonder stands for Customer. Delivering Brightness to every corner in life, C. Wonder offers chic, timeless designs with fresh twists and promising outstanding quality.

C. Wonder is a new and exciting brand that is being launched in Kuwait in July 2014. We are looking for an experienced and passionate Store Manager to join our C. Wonder store in the 360 Mall in Kuwait. You will be responsible for excellent customer service through effectively managing the store team as well as all store operations. This will include driving sales, merchandising and stock control in order to achieve the store targets and leading the way in Wonderization!

Bright. Colourful. Charismatic. Cheerful. Charming. Energetic. Creative and Wonderful.!

The successful candidate will be the Store Manager of the ambassadors of wonder providing all customers with a wonder welcome, indulging her in wonderment and leave her feeling wonderful.

You will be a passionate and enthusiastic individual who wants to lead a team to be successful. A keen interest in fashion and trends is preferred and you should be able to recommend our products to our Customers. You should be able to communicate with colleagues, Managers and Customers alike. An excellent command of the English language is essential. An Arabic speaker would be an advantage.


 

Requirements

Knowledge of how to implement an outstanding Customer journey is essential!
You should be able to show your experience in achieving excellent standards of customer service in the store by directing and coaching the sales team, and leading by example on the shop floor. This will include experience in motivation, training and managing poor performance of staff and products.
Ideally you will have a background in analysing sales data and making commercially based decisions.
A Customer service background is essential and you should be able to give examples of when you have dealt with Customer complaints effectively.
An understanding of Visual merchandising is vital for this role.
You should have experience in managing stockloss and reducing shrinkage in store and be able to give examples of when you have done this in previous positions.

High school qualification is required

About the Company

Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.

Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. The Groups portfolio includes several of the worlds leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.

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