Store Manager – Express

Job description / Role

Store Manager - Express (KSA-WP)

The Role:

Express is the must-have, sexy, sophisticated fashion brand for work, the weekend, or going out. It's what's new and what's now for young, fashion-forward women and men.

The Express brand reflects a hip, urban 24/7 lifestyle. It's stylish, energetic, confident and it never stops. Our imagery is Bold, Cool, and Behind-the-Scenes Fashion. And we speak from the point of view of a fashion insider: in-the-know yet accessible, an expert in all matters of style and full of endless possibility.

The Express customer is at the center of everything. Our Girl is Young, Smart, Bold, Spirited, Flirty, and Social and Our Guy is Confident, Driven, Charming, Stylish, Active and Cool. And our clothes fit them and their personalities with collections for Work, Party, and Play.

Express operates nearly 600 retail stores across the United States. Since March, 2009, in partnership with Alshaya, Express has opened several stores across the Middle East.

The Role:

As a Store Manager, you will be managing a fast paced store providing excellent customer service experience to all customers. You will be accountable to maximise store contribution through exploiting every opportunity to drive sales. Leading by example, you will be committed to reducing stock loss, maximizing merchandising opportunities and maintaining cost controls.

Responsibilities:

* Deliver high levels of motivation and development to a diverse team.
* Recommend brand feedback, customer requests, and in-store promotions.
* Drive highest possible standards of in-store visual impact.
* Decide on form of implementation of stockloss controls, recommend areas of focus and changes in processes used within the store.
* Promote the highest standards of in store training.
* Promote a positive learning environment within the store.
* Ensure that the store is fully compliant with all required administrative procedures according to company guidelines.

Requirements

Skills and Experience:

* 3- 5 years retail management experience
* Good communication skills.
* Previous experience in working within a multi-cultural and diverse store environment.
* Extensive leadership, decision making, planning & organizing and relationship building skills.
* Bilingual (Arabic & English) Preferable.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.