Store Manager – Express

Alshaya
Jeddah, Saudi Arabia

Ref: GP435-2183
Alshaya

The Role


The Role


Store Manager - Express (KSA-WP)

The Role:

Express is the must-have, sexy, sophisticated fashion brand for work, the weekend, or going out. It's what's new and what's now for young, fashion-forward women and men.

The Express brand reflects a hip, urban 24/7 lifestyle. It's stylish, energetic, confident and it never stops. Our imagery is Bold, Cool, and Behind-the-Scenes Fashion. And we speak from the point of view of a fashion insider: in-the-know yet accessible, an expert in all matters of style and full of endless possibility.

The Express customer is at the center of everything. Our Girl is Young, Smart, Bold, Spirited, Flirty, and Social and Our Guy is Confident, Driven, Charming, Stylish, Active and Cool. And our clothes fit them and their personalities with collections for Work, Party, and Play.

Express operates nearly 600 retail stores across the United States. Since March, 2009, in partnership with Alshaya, Express has opened several stores across the Middle East.

The Role:

As a Store Manager, you will be managing a fast paced store providing excellent customer service experience to all customers. You will be accountable to maximise store contribution through exploiting every opportunity to drive sales. Leading by example, you will be committed to reducing stock loss, maximizing merchandising opportunities and maintaining cost controls.

Responsibilities:

* Deliver high levels of motivation and development to a diverse team.
* Recommend brand feedback, customer requests, and in-store promotions.
* Drive highest possible standards of in-store visual impact.
* Decide on form of implementation of stockloss controls, recommend areas of focus and changes in processes used within the store.
* Promote the highest standards of in store training.
* Promote a positive learning environment within the store.
* Ensure that the store is fully compliant with all required administrative procedures according to company guidelines.

Requirements


Requirements


Skills and Experience:

* 3- 5 years retail management experience
* Good communication skills.
* Previous experience in working within a multi-cultural and diverse store environment.
* Extensive leadership, decision making, planning & organizing and relationship building skills.
* Bilingual (Arabic & English) Preferable.

About the Company


About the Company


M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 2,600 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 40,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
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