Job closed
Ref: HP031-1588
Job description / Role
As a Store Manager, he / she will oversee the day to day operations of all the stores under his / her command and ascertain that they are in line with policies and procedures in place. He / she will supervise retail team and coordinate closely on the flow of activities, staff evaluation, brand performance and many other administrative functions. The Store Manager will work in line with the Retail Manager and provide necessary monthly reports and feedback. Furthermore, a Store Manager shall attend the Buying if required and focus on upgrading Customer Relations Management and brand performance.
Main Responsibilities
Sales Achievement
Conduct sales analysis, follow up on market trends and monitor the competitions activity
Propose ways to improve the business: in store merchandizing, opening hours, product mix
Be present in the shop floor to generate sales and handling VIP customers.
Stock Management
Enter all received goods and ensure stock control and proper record of all stock movements
Prepare for the inventory.
Customer Service
Identify customer potential needs and use initiatives to meet those needs
Ensure consistency in customer service delivered and handle all complaints
Ensure building, maintaining and using the customer database
Prepare for the inventory.
General Operations
Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly
Follow up on different issues with Mall Management such as mall promotions, permits, security
Monitor customer movement into the shop and detect any theft or violation
Merchandising
Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
Man Management
Can be involved in the recruitment process of Shop Staff and Sales Executives within his/her domain
Manage, engage and delegate the responsibilities of the team reporting to him/her
Conduct the appraisal and assessment of own
team members
Responsible for coaching and training own team members.
Communication with different departments
Reconcile daily reports with Accounting Department
Requirements
ESSENTIAL:
4 - 5 years preferably in retail shop management handling Luxury Clothing Brands
Must have a Bachelors Degree
Must be a resident of Kuwait with a Transferable Visa
Arabic Speaking Candidate Preferred
Must be well presented with a presence that can represent the brand
About the Company
Executive Solutions is a different breed of talent consultancy. Driven by a unique philosophy, we think differently and act differently from the pack. Were here to do one thing: to improve our clients businesses by finding, focusing and delivering the most talented people.
We dont just do traditional contingency recruitment. Discovering talent is much more than just matching a CV to a vacancy - its about understanding companys corporate culture and ensuring a comprehensive match. We believe that in order to find the right candidate we must understand the motivations and ambitions of senior management, which is reflected in our personal approach when partnering with a client.
Executive Solutions is your trusted talent solutions partner head quartered in Dubai, specialising in direct talent, tailored talent and HR talent solutions, along with Nationalisation initiatives throughout the Middle East. Driven by a unique philosophy, we incorporate innovative and comprehensive talent management solutions each tailored to suit what our clients need.