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Job description / Role
Teavana is a specialty retailer offering more than 100 varieties of premium loose-leaf teas, authentic artisanal teawares and other tea-related merchandise. At Teavana we offer tea enthusiasts and tea connoisseurs alike it 'Heaven of Tea' retail experience where passionate and knowledgeable 'teaolgists' engage and educate customers about the ritual and enjoyment of tea. The company's mission is to establish Teavana as the most recognised and respected brand in the tea industry by expanding the culture of tea across the world.
The Store Manager is responsible for maximizing Store contribution by proactively driving sales & margin, reduce stock loss & manage controllable costs. Motivate & develop team members & ensure store complies with all company regulations & procedures.
The Store Manager must be able to:
* Ensure communication is effective throughout store & back to brand team.
* Implement & review all stock loss prevention controls. Implement processes specific to store product/size/ location.
* Manage a team including; in store training, recruitment (where applicable), motivation, coaching, development, disciplinary & performance appraisals.
* Implement store layout, visual merchandising, stock & fixture positioning according to brand guidelines. Manage stock replenishment, product launches & promotions.
* Ensure store is fully compliant administratively & procedurally according to company guidelines & deadlines.
* Weekly /daily analysis of commercial reports & implementation of action plans where necessary.
* Manage manpower planning according to needs of the Business.
Requirements
* Previous management experience within a retail environment.
* 2 years of retail management experience required.
* IT literate
* Excellent communication, presentation, delegation, follow-up, and leadership skills.
* Good time management and organizational skills
* Ability to prioritize and handle multiple tasks and work with a sense of urgency
* Ability to manage complex and competing priorities
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.