Job closed
Job description / Role
The Brand:
Today, Victoria's Secret is the leading specialist retailer of lingerie and beauty products, dominating the market with modern, fashion-inspired collections, fragrances, cosmetics, celebrated supermodels and world-famous runway shows and creating products on the forefront of fashion and innovation. The vision of the business is to create a brand with high emotional content that makes woman feel alluring, sophisticated and forever young - It is all about her!
The Role:
Responsible for the management of a store within the normal range of sales turnover. Maximize store contribution by proactively drive sales, reduce stock loss & manage controllable costs. Motivate & develop team members, including non Alshaya Employees & ensure store and team complies with all company regulations & procedures.
Responsibility:
* Champion the store teams to ensure sales, merchandising and promotional initiatives that are implemented to the required standard.
* Strive to exceed customer needs and expectations by identifying store specific service opportunities and correcting performance issues.
* Agrees and maintains in store events and activities with the Marketing Executive.
* Manage Employees and external business Employees to deliver business objectives.
* Maximize the potential for store Employees through in store training, recruitment, motivation, coaching, development, performance management, and appraisals.
* Continually drive the productivity of the store team by promoting a sense of purpose and a desire to succeed.
* Ensure the sales team deliver shrinkage targets and control operations using a clear plan for Loss Prevention.
* Implement store processes by driving and controlling business efficiency. Adopt best practices.
* Ensure adherence to company policies and procedures.
* Coach sales team on the execution of merchandising plans, implement optimum space management options based on store trends, brand and category performance.
* Oversee and quality check the management of stock ordering / replenishment and returns by the stock controller.
* Give feedback to the Marketing Executive and Area Manager in regard to the planning of promotional events.
* Maintain a sound working relationship with local brand Managers / distributors as well as internal support functions to drive business performance and control.
* Provide weekly feedback on store performance, promotions and trends and provide a two way loop with Marketing team to enhance business.
Requirements
Skills and Experience:
* Good written and verbal English
* PC literate
* Analytical
* Creative
* Can steer through complex operational issues
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.