Ref: GP435-2546

Job description / Role

Employment: Full Time

The Brand:

Opportunities are available across a number of Fashion & Footwear brands such as H&M, TopShop, American Eagle & Footlocker

The Role:

* Maximizes store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls.
* Delivers the highest levels of motivation and development of team members and ensures individual and store compliance with all company regulations and procedures.

Responsibilities:

* Maximizes sales and exceeds store budgets, achieved through effective and continuous space, stock and seasonal management, and highest possible levels of customer service.
* Uses sales and space reports to determine correct allocation of space within store, and uses sales history to condense or open space out seasonally.
* Advises (Business Manager / Operations) on out of stock departments/lines, slow sellers or price sensitivities.
* Plans and organizes key/promotional events in a timely and systematic way, to ensure on-time delivery.
* Actively seeks out and exploits any additional opportunities to promote sales.
* Drives highest possible standards of in-store visual impact.
* Ensures brand/layout guidelines are being correctly followed to deliver brand values and ensure corporate 'handwriting' is evident in presentation.
* In conjunction with visual merchandising team, ensures up to date ‘look' to window displays.
* Drives sales floor presentation and housekeeping/recovery principles to the highest standard by regular walk through and corrective action/coaching.
* Ensures store achieves defined stock loss targets. Ensures store accurately carries out all loss prevention activities as defined by their stock loss action plans.
* Constantly seeks to improve staff awareness of stock loss issues.
* Actively seeks out and implements any additional opportunities to reduce stock loss.
* Participates in selection of new staff.
* Administers all staff issues.
* Initiates and promotes highest standards of in store training including weekly communication, daily de-briefs, product knowledge and on the job coaching.
* Identifies areas of training need within the store and develops or arranges programs to address them.
* Identifies individuals with potential within the store and formulates action plans or allocates additional responsibilities to further their development.
* Ensures a development plan is in place and implemented for every member of the store team.
* Ensures store enacts and is fully compliant with all required administrative procedures according to company guidelines and within deadlines.
* Ensures an effective communication of issues and ideas between store and operational management.

Requirements

Skills and Experience:

* Minimum4 years retail management experience.
* Excellent communication skills (English essential and Arabic preferred).
* Previous management experience within a retail environment.
* Extensive leadership, decision making, planning & organizing and relationship building skills.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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