Ref: LP252-84

Job description / Role

Employment: Full Time

The Store Manager is responsible for sales and ‘bottom-line’ profits of the store, managing and motivating sales staff and daily operations of the store.

Reporting to: Brand Manager

Main responsibilities will be:
• Sales and “bottom-line” profits of the store
• Train, evaluate and counsel store employees. Schedule, organize and direct assignments
• Maintain, encourage and possess “ownership mentality”
• Develop and implement employee performance evaluations and improvement plans
• Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner
• Resolve customer problems or complaints by determining optimal solutions
• Ensure interior and exterior of store is maintained to company standards
• Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins
• Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis
• Provide exceptional customer service and ensure the employees also provide the same level of service
• Communicate, execute, and manage marketing and merchandising programs
• Conduct regular store meetings
• Ensure employee awareness of safety and emergency procedures
• Maintain and utilize surveillance equipment
• Maintain adequate store supplies
• Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank
• Execute and monitor loss prevention and shrink programs. Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc
• Successful candidates should be able to cite significant achievements, demonstrating their ability to handle all aspects of retail operational and merchandising management issues, from the delivery of stock to the store to the final sale of the product to the customer
• Manage speed of service results, controls inventory that is used for service orders, and is responsible for the overall organization and appearance of the service center
• Ensure all orders are properly documented and released for pick-up
• Responsible for preparation of work schedules

Requirements

Key Success Factors:

• Arabic, Russian, and Chinese speakers are only considered
• At least 5 years of previous luxury retail experience in the UAE
• Be presentable and confident
• Leadership skills, ability to motivate and train others
• Strong communications skills, both verbal and written

Potential Career Path:
To be trained in all aspects of current role and subsequently to progress to a Multi-Store Manager if the appropriate skills, competencies and attitudes are displayed and acquired.

About the Company

The foundation for AMZ Group was laid in 1999 with the opening of our first retail store. The motivation behind this was a strong personal passion for quality products and superior experiences. With this mindset of offering customers excellence as our guiding principle the group has continuously grown and diversified; in 2002 successfully branching into hospitality. Today AMZ Group consists of a diversified portfolio of businesses and is looking to grow even further through our 400 employees, whom all share a common passion for offering excellent services in a sustainable way.

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HR Advisor salaries in Saudi Arabia

Average monthly compensation
SAR 10,500

Breakdown available for industries, cities and years of experience