| Store Manager | |
| Al Tayer Group UAE Ref: HP324-133 |
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The RoleThe RoleCultivate a culture of excellent customer service, leading by example on the sales floor. Deal with customer complaints effectively and promptly. Direct, coach, support and delegate to the team, monitoring their performance to achieve store targets. Motivate the team and develop their potential. Ensure that Areej standards of grooming, presentation and professional conduct are maintained. Communicate effectively with the team, passing on all relevant information at the right time. Maximize sales promotion and brand activities, including mall podiums through effective planning and preparation to meet sales targets. Constantly seek new opportunities to drive and create additional sales. Develop an annual strategy for the store to meet sales targets, develop the team and increase business in conjunction with the area manager Ensure the store is merchandised commercially and visually to Areej standards Maintain high standards of housekeeping. Ensure accurate and timely reconciliation of tills, floats and petty cash Manage the PoS system, including amendments, trouble shooting and error logging Maintain optimum stock levels in store through monitoring stock and placing orders with the Purchase department. Ensure goods received into and dispatched from store are checked and discrepancies are resolved. Manage stock takes in store in liaison with the area manager Ensure all Areej and Al Tayer policies and procedures are implemented and monitored in store Analyze available data, prepare and submit reports to the Area Manager, relating to sales figures, promotional activities and customer feedback. Gather market intelligence and provide feedback to enable the Area Manager to plan future strategies and action plans to stay ahead of competition, increase sales and capture a large share of the market. Graduate with tertiary qualifications in Sales & Marketing Computer literate Good command of English ; Knowledge of Arabic advantageous Professional appearance and demeanor Excellent communication and interpersonal skills Exposure to multi cultural working environments an advantage 5 to 6 years' retail sales experience or in customer service roles. |
RequirementsRequirementsFirstline Management |
About the CompanyAbout the CompanyFounded in the United Arab Emirates in 1979, the Al Tayer Group represents some of the world's most renowned brands in the Automobile, Fashion, Jewelery, Perfume & Cosmetics, Publishing as well as Business & Service industries. Al Tayer Group is a family owned business comprising of over 20 companies, each known for the highest level of quality and service, thus placing the Group as a leader in the UAE's business community and beyond. Today, the group's business activities extend beyond the UAE to cover GCC and Middle East markets for the retail and distribution business of Perfume & Cosmetics, Fashion & Jewelery. Our ability to continuously adapt to changes in the business environment through deep understanding of the market and our brands ensures we deliver added value to our stakeholders at all times. |
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