Subject Matter Expert – HRMS and Payroll

Job description / Role

Job Purpose:

The Subject Matter Expert for HRMS and Payroll is responsible for supporting the IT solution, implemented at Majid Al Futtaim Properties. Person on this role will understand MAFP’s HRMS area business needs and envisage various solutions for HRMS, Self Service, Payroll, Performance Management and Training management and to map and feed these onto the Oracle Applications or relevant IT Application.

The Subject Matter Expert will be helping business users in the application / solution support by troubleshooting their issues arising from product bugs / product limitations / training– clarifications / Payroll run or new business scenario mapping.

The person will also be involved in any project related to HRMS and Payroll area by following IT project execution methodology (independently or with a system integrator team) covering the activities of requirements gathering, solution design, solution configuration, review and testing. He/she will also be responsible for integration of the ERP with any other third party tools.

Operational Role:
• Support HRMS and Payroll users in using Oracle Applications or any other related application
• Interface with users and process owners to develop "buy in" and support, develop business implementation strategies and address specific issues that may arise during an Oracle enhancement / support
• Help the business team in the definition of functional IT requirements; ensure that IT demand and maintenance requests contain all necessary information
• Translate and detail business requirements to IT requirements in collaboration with Business Relationship Mangers and IT Operations team
• Review enhancement requests coming from the business and plan solutions (functional as well as technical) to meet the requirements and design extensions to bridge gaps in requirements and product features
• Interact with functional leads and key business users to understand their enhancement requirements, prioritize the requirements and plan the delivery by self or through augmented team
• Act as the solution architect to design the solution and/or review the design produced by external parties (system integrators)
• Log technical assistance requests with the vendor and follow up on the resolution
• Report to internal and external stakeholders on the progress of projects
• Manage user training for delivered systems and solutions
• Interact with team from other streams like Finance, Procurement, Technical on support / enhancements

External Interactions:
• Work closely with system integrator team to ensure that the project is executed as planned fully meeting the requirements
• Work closely with the Principal vendor (Oracle) to resolve system bugs

People Management:
• This role does not envisage direct reports, however if the team is augmented with outsourced consultants for additional enhancement work, the SME will manage that team.

Requirements

Complexity:
• Should have 6 -8 years of relevant experience with strong Technical & functional knowledge on Oracle HRMS - Payroll with hands on implementation experience in key modules of Oracle HRMS in R12 (Core HRMS, SSHR, OLM, OTL and Payroll).
• Sound knowledge HR processes, practices and procedures in a multi-org scenario
• Strong Experience in writing Payroll fast formulas with taxation components
• Technical Skills in OA Framework, AME Rules configuration, SQL, PL/SQL, XML Publisher
• Should have worked on at least 3 Oracle HRMS implementation project and at least 2 support engagement
• Optional Technical Skills in Oracle Forms, Workflow and Reports Development
• Proven experience with business and technical requirements analysis
• Proven experience with enterprise processes modelling either from implementation of ERP or directly from prior process modelling

Key Attributes:
• Experience in the strategic use of technology in managing and growing a business
• Ability to understand and deliver complex business requirements through Oracle and related IT applications

Soft Skills:
• Excellent understanding of the organization’s goals and objectives
• Strong teamwork and ability to communicate with all management levels
• Ability to articulate ideas to both technical and non-technical addressees
• Strong customer service orientation
• Ability to understand complex and detailed business processes
• Critical thinking
• Can work in multi-cultural environment
• Exceptionally self-motivated and directed
• Superior analytical, evaluative, and problem-solving abilities
• Ability to motivate in a team-oriented, collaborative environment

About the Company

Majid Al Futtaim Properties is one of MENAs leading diversified property companies with operations across shopping malls, hotels and mixed-use communities.

The Shopping Malls Business Unit, an industry leader, owns, manages and develops mall destinations that provide memorable shopping, entertainment and social experiences for its customers. Majid Al Futtaim Properties has pioneered the regional face of retail, leisure and entertainment, since the launch of its first mall, Deira City Centre in 1995. The companys mall portfolio includes 17 shopping centres across UAE, Bahrain, Oman, Egypt and Lebanon with a combined gross leasable area (GLA) of over 1 million sqm, more than 2,800 tenants and an increasing footfall of over 160 million visitors in 2013.

The Hotel Business Unit develops and manages hotels and branded serviced apartments that are synergistic with the companys malls. Majid Al Futtaim owns nine hotels in the UAE and two in Bahrain. Their strategic proximity to the malls contributes to welcoming over 1.2 million guests annually.

The Communities Business Unit develops quality mixed-use projects anchored by residential housing. Majid Al Futtaim currently has three communities under development. The Wave, a joint venture with the government of Oman to develop Muscats largest ocean-front integrated community; Al Zahia, a joint venture with the Government of Sharjah, to build the Emirates first gated residential community with a regional mall in a prime growth corridor; The 250,000 sqm Waterfront City development in Beirut, Lebanon, a joint venture with Socit Joseph Khoury & Fils Holding SAL to build Beiruts premier mixed used community with one of the largest marinas in the Mediterranean.

Majid Al Futtaim Properties is recognised as a sustainability leader in the MENA region. According to the 2013 Global Real Estate Sustainability Benchmark (GRESB) survey, the company ranks No. 1 in MENA, second in the Asia-Pacific region and in the top 133 property businesses worldwide. In 2013, Majid Al Futtaim launched its new five-year sustainability strategy with the vision to enhance peoples lives through sustainable real estate. This commitment is reflected in Majid Al Futtaim Properties pioneering standards, prosperous communities and high performance assets.