Supervisor – Quality Assurance – Casual Dining

Alshaya

Kuwait

Ref: GP435-3058

Job description / Role

Employment: Full Time

Our food division is made up of a portfolio of 29 different brands and consists of a diverse range of outlets. From quick service, casual dining provided by Pei Wei through to the high-end, quality dining experience of Veranda, there is a dining concept to suit all hospitality backgrounds. Well known brands include: Starbucks, P.F. Chang's, The Cheesecake Factory, Dean & Deluca, Pinkberry, and Pizza Express. This division has grown year on year with 115 units in 2012 and new brands for 2013 such as Katsuya and Café CoCo.

We are looking for a motivated and experienced Quality Assurance Supervisor to join our Food Division. Within this role you will work to maintain the excellent standards within our Brands and support in enhancing our current quality processes.

Responsibilities include:

* Assisting in implementing food safety and hygiene programmes
* Issuing KPI reports for store and vendor audits
* Provide training to stores in a number of areas including HACCP compliance
* Provide regular reporting on emerging quality trends

Requirements

To apply for this role you must have:

* Knowledge of HACCP (essential)
* BSc degree in Food Science / Nutrition / Food Microbiology combined with 2 years QA or related industrial food experience.

OR

* MSc in Food Science / Food microbiology with 1 year experience in QA or related industrial food experience.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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