Supervisor – Teavana

Alshaya
Bahrain

Ref: GP435-2196 		Alshaya

The Role


The Role

Supervisor - Teavana - Bahrain City Center

The Brand:

Teavana is a specialty retailer offering more than 100 varieties of premium loose-leaf teas, authentic artisanal teawares and other tea-related merchandise. At Teavana we offer tea enthusiasts and tea connoisseurs alike its 'Heaven of Tea' retail experience where passionate and knowledgeable 'teaolgists' engage and educate customers about the ritual and enjoyment of tea. The company's mission is to establish Teavana as the most recognised and respected brand in the tea industry by expanding the culture of tea across the world.

The Role:

To support the Department Manager to maximize sales & reduce loss by actively working on the shop floor, demonstrating & driving excellent customer service. Ensure department standards are maintained in the absence of the Department Manager.

The Supervisor must be able to:

Lead Associates to maximize sales through shop floor replenishment & outstanding customer service.
Ensure that deliveries, especially replenishment are displayed immediately on the shop floor.
Support Department Manager to ensure department is audit compliant & stock loss is kept to a minimum.
Ensure awareness of associate's goals & support Department Manager in following up on them.

Requirements


Requirements

Skills and Experience:

1+ year retail supervisory experience or prior equivalent experience preferred.

About the Company


About the Company

M.H. Alshaya is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Mothercare, H&M, Debenhams, American Eagle Outfitters, Harvey Nichols, Boots, Starbucks, The Cheesecake Factory, Vision Express, M.A.C, Victoria’s Secret, Pottery Barn and Office Depot. The company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings and Office Supplies.

Alshaya’s stores can currently be found in 19 markets across the Middle East & North Africa, Russia, Turkey and Europe and it employs more than 32,000 people from over 110 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.
This Position is closed or expired