Supply Chain Manager

Job description / Role

The Supply Chain Manager plans, directs and manages supply chain functions for all business units within MMI and ELR. The position also manages all suppliers (Principals), systems, policies & procedures and also controls products’ import and export, inventory management. Responsible for integrating needs of Sales, Marketing, Purchase, Logistics and outside suppliers to execute the planning and replenishment process.

Reporting into the General Manager - Supply Chain and Logistics, the role holder will also be expected to represent Supply Chain at relevant MMI and ELR Management forums and be able to step in for the General Manager as required.

Demand Planning:

Manage the Forecasting Process.
Ensure 12 months rolling forecast to be available on each Forecast users
Monitor Forecast admin scheduling is as per plan.
Challenge Forecast developed through systems and operational team for reasonability and take appropriate action towards demand planning.
Define the Forecast measure, and discuss with the sales channels on the required modifications to assist better forecasting techniques.
Monitor and evaluate customer demands patterns and make recommendations where appropriate.

Supply Planning

Define safety stock levels, EOQ, Consolidation route and regularly review lead time, across end to end supply chain to meet agreed service level targets.
Establish & communicate inventory plans with all stakeholders.
Approved Purchase order thru agreed spent.
Determine & Measure the right import mix
Ensure an effective and efficient two way communication process exists with all members of the Customer team and other internal teams.
Carry out Option analysis & scenario building in developing the most effective inventory strategies for the region.
Identify potential inventory liabilities/issues and take appropriate actions, managing the impact through the business.
Demonstrate high end knowledge of inventory planning techniques with experience of inventory optimization processes and tools.

Additional Areas

Optimize inventory levels across the Distribution Centres supply network.
Apply expertise to specify system functionality; and utilize computer software programs (Excel, Word, Powerpoint, Access) for data analysis and reporting.
Contribute pro-actively to continuous improvement activities within the department.
Responsible for managing the Planning and Admin resources
To review current inventory level and advice back on obsolete stock, slow movers and out-of-stocks.
When potential stock issue arise: coordinate between stake-holders to ensure corrective actions are taken
To provide forward visibility of stock levels thereby allowing the business to plan for change and identify potential service issues
Compile, monitor and analyze KPI’s including reporting for senior management
Supervise Local purchasing negotiations and contracts
Organize and participate in monthly Sales & Operations meetings.
Actively participate in category management
Provide the follow-up and coordination necessary to successfully carry out proposed launches and/or promotion through to the delivery of the products to our distribution centers while assessing and managing risks.
To plan and finalize consolidation activities with the service provider
Accountable for freight spending
To identify and action improvements in current business processes, systems and procedures within the Supply Chain, which improve the efficiency and utilization of our current resources.
Stand-in for GM Supply Chain
Required on occasion to provide business review information
Required to meet and/or present in a meetings with major suppliers and key customers.
Challenge Suppliers on service level, through lead time of product and availability.
Lead the meeting with freight forwarder for continuous improvement on the service level.
Lead team meeting for the supply chain.
Develop people skills and set up personal development plan.
Support GM on the projects that require Supply Chain input.

Requirements

Essential:
5 years’ experience in similar leadership role
Supply Chain specialist with good background / understanding of Warehouse / Distribution / Sales / Marketing and Retail in an international context
Middle East / GCC exposure useful
Graduate – Business Studies/Industrial Engineering/Supply Chain degree
Fluency in English (written and spoken) is a must, basic ability in spoken French useful
Exposure to system driven demand and supply planning
Advanced Computer skills (MS office), PowerPoint presentation and MS excel.
Previous experience of FMCG/F&B / multichannel / multi product environments and products
Ability to work effectively as part of and in charge of multi-cultural teams
Process oriented with systematic approach to issues.
Team player who can earn respect and is comfortable working in results originated environment.
Highly analytical & numerate, ability to interpret large amounts of information
High caliber communication skills ( verbal and written) to effectively communicate, influence and challenge others both up / down and across the organization and develop / present clear and well supported ideas

Critical Competencies
These are the competencies that the job holder will be evaluated on in accordance with the Performance Management processes:
Comfortable and seek leadership roles and opportunities and the ownership and accountability associated
Be grounded in a Customer centric approach
Show Passion and be energy giving to motivate others
Encourage and be comfortable in true team building and collaboration
Be prepared to invest in the Supply Chain team , supportive and engaged in coaching / training and career development / succession planning
Demonstrate “Black Belt “Knowledge and Skills on Supply Chain and use this to promote the Supply Chain agenda
Strong Planning and Organizing ethos
Self-motivating with the ability to work unsupervised and under pressure
Be prepared to Influence
High Analytical Thinking
Cultural awareness and sensitivity to operations in multi-cultural environments

About the Company

Emirates Leisure Retail is a fully fledged division of the high profile Emirates Group, with strong interests in establishing, managing and franchising a wide ranging portfolio of restaurants, cafés, bars and lounges in the Gulf Cooperative Council countries and far beyond.

Headquartered in Dubai, in the United Arab Emirates, ELR’s operations span the adjoining emirates of Abu Dhabi, Sharjah, Ajman and Ras Al Khaimah, the city of Muscat in the Sultanate of Oman and most recently Australia.

ELR is part of the MMI group, which over the course of 100 years has created vested businesses in trade, travel, IT, corporate services, leisure retail and liquor. In 2007 the leisure operations of the group were divested to create a new limited liability company, rebranded as Emirates Leisure Retail.